Western Dental & Orthodontics

I had a fantastic experience! From the moment I walked in, the staff was welcoming and professional, making me feel comfortable right away. The office was clean, modern, and well-organized, which added to the smooth experience. The dentist was thorough, gentle, and took the time to explain each step, which I really appreciated. I felt like I was in great hands the whole time. Overall, I couldn’t have asked for a better experience.

Look at their yelp reviews for honest feedback and don’t go based off the google reviews. I had a disastrous experience and only went because a coworker recommended and read the google reviews. I had a short-lived time here getting ortho treatment and I ignored the red flags and I can’t stress enough to avoid this place, quite literally at all costs. It’s a total money grab business, the person who went over financing lied and said she spoke to her office manager to lower the cost of my braces treatment, come to find out she was the office manager all along. They made it seem like I was the one with a tight schedule, but in reality they only have an ortho on Wednesdays, because they float them around to other offices. Also, I had a mishap of the ortho assistant not placing my band on properly and caused my bracket to detach. I came in as an emergency and the front staff said they can’t do anything. Only after insisting the bracket was scrapping my enamel, they offered to remove the bracket. I am a very understanding person but my patience was pushed to the limit. I ended my treatment because of how unhappy I was with my treatment. Not to mention the braces removal caused me a great deal of discomfort, which I let the ortho know, so I just muscled through it to never have to step foot in that office again. I’d honestly would recommend to go to an orthodontist specialist who will give you the best quality care because you only get one set of teeth. Do not put your teeth in jeopardy in a place who doesn’t pride themselves in their work.

My biggest fear is the dentist so I was already walking in here scared! The first person to work with me was Michelle, she did all my X-rays and took pictures. One of my fears was being judged for the state of my teeth since it had been about 10 years since I went to a dentist and Michelle was literally the kindest sweetest person and walked me through everything. The whole visit went very smooth and I want to thank Michelle for making me feel so comfortable, she was literally the best!