Western Dental & Orthodontics

Friendly service! From all staff, Dr. Sadek, and Supervisor Lorraine! My first time back after many years and I felt very comfortable with my treatment and at the hands of Supervisor Lorraine!

My mom waited about 3 hours for an appointment that was supposed to be at 2 P.M. ended up leaving at 5. I then come in for my own appointment and I ended up waiting 1 hour and 30 minutes after the actual time it was supposed to be. The employees there also seem to not care about other people who have the same problem. People in the waiting room with appointments at 3 somehow managed to enter earlier than the people with appointments at 2 P.M. The interior of the place also looks like a warehouse.

Daisy Ponce Office manager From day one Daisy has been extremely helpful to me, I have had a few issues she has been there to walk me through it all, very nice humble person, ?

The procedure itself went well and all the staff were super nice. What I didn’t like was that my appt was at 11am. I wasn’t called until 1 and then I was told the doctor wanted me back at 2:30 because they were going to lunch.

I am very unhappy with the treatment so far for my mom’s dentures. From day one my mom had to wait hours before she was seen by the dentist. Every time I would come with her, it seem like the dentist did not know what she was doing until I would go to the front office or reception And ask about what was going on with my mom. From nurses arguing with the dentist, dentist, going back-and-forth with one patient and then another and having my mom wait, from the dentures not fitting properly and having to mold again, making a mess in my mom’s mouth I will request a full refund and asked to speak to the manager. It’s terrible.

Awesome dentist, I had oral surgery, Dr told me I would be very swollen and with sutures would be uncomfortable. Dr had a good bedside manner, kind, and my experience was a 10. I had no pain or swelling I was able to eat in 1 day .going back for more work with no nervousness.

They took very good care of my mouth embraces. This is a great place to come not long to wait and very good. Customer service went home. Happy.