Western Dental & Orthodontics

Been going since May but they only gave me appointment a month away from each time i went. At first it was painless but as i went more the roughness was greater. Plus it seems like they’re always mad. Have gone in at different times and it seems like they’re mad. The dental assistant i don’t recall her (girl) name is the only one that seems like no matter what is always smiling.

Amazing staff and management. Came in to do a deep cleaning and was in and out in less than an hour and a half from the time I checked in. I've been to multiple dentists and I've had the best experience here. Will be coming in to do all my dental work here from now on. ?

Did an excellent job with my teeth cleaning today!! Extremely satisfied with my pearly whites!! They were very accommodating with the mode of payment, as well. Very friendly and pleasant staff!!

A complete waste of my time and lack of time management at this location. Let me start off by saying I should've known something was up because I called yesterday to make an appointment for 2 pm. They called me earlier today to say my appointment was at 3:15 pm and I told the lady on the phone and that it was actually for 2 pm. She said "okay just show up at 2 then". Okay? I show up at 1:55 and they tell me to take a seat. 2 others for the same time show up and they were called in within 10 minutes or so. I figured I was soon to be called but I was wrong. Called me in around 2:30ish just to tell me if I wanted to see the ortho first while I wait (I had an appointment with them at 3 pm). Even then, they had me sitting there for 15 minutes until someone came to inspect my teeth alignment and later provide me a price for braces. I go back outside to wait and by 3:05, I get up to tell Ivette that I've been watching people come and go for their appointments in a timely manner and asked when I'll be called in since it's been over an hour. She said everyone is here for different treatments and I'm a new patient. Okay?? Certain treatments/returning clients get first pick? She said she'll check what the reason for the wait is and at 3:20, I'm finally called in. I get my x-rays done which took about 10 minutes and they sit me down to wait for my cleaning. At 3:55, a gentlemen comes and inspects me for cavities for about a minute or so and says I'm good and to sit tight for my cleaning. 4:05 comes and an older white lady in glasses comes in to tell the hygienist is not in office today. She proceeds to give me some paper ad to purchase some gel thing to help with cleaning my teeth at home for the price of $1095. She asked when I would like to come back for an actual cleaning and I said I won't be returning because I waited over two hours without being told the hygienist wasn't there to do my cleaning and waited for absolutely nothing. This disrespectful lady had the audacity to say "no we got your X-rays done" AND FOR WHAT?? She didn't even bother to at least apologize or acknowledge the lack of consideration for my time. She just said "if you don't want to come back, then have a good day" with a twisted facial expression and walks away. And she was wearing a mask so the fact that I could even see it through the mask says a lot. I walked 20 minutes there too because my car broke down and needed to see a mechanic before they close at 4 pm and now I can't. The worst place to go for dental care. (Picture attached was taken after x-rays. Shows I waited over hours for my cleaning. 10 minutes later, lady comes and tells me the hygienist isn’t there).

Very good specialist here They get busy so schedule ahead! I will be coming back for all my dentalwork they are just fantastic, A++ alltheway.

Worst location ever!!!!! Girls at the front desk are rude and un polite. They change my appointment 3 times and still didn’t get any service done. I had to change providers. Don't come here. I will recommend using another office.

Friendly staff, manager Alejandra is very helpful and attentive. And Dr Hooshman is also great, would refer friends and family to get work done here. Thank you all