Western Dental & Orthodontics Introduce
Welcome to Western Dental & Orthodontics, located at 172 E Carson St, Carson, CA 90745, USA. As a dental and orthodontic service listed in the Theme Park Directory, we provide information to local users seeking dental care. Based on recent customer reviews, experiences at Western Dental & Orthodontics in Carson appear to be significantly negative, with concerns raised about staffing, wait times, communication, and the quality of treatment.
One patient expressed dissatisfaction with the "low staff," noting only one doctor attempting to manage multiple patients. This resulted in a three-hour wait just for a teeth cleaning. Furthermore, this patient, experiencing pain, reported difficulties in obtaining a prescription, having to call multiple times, with the prescription order not being placed until the following day. The reviewer concluded that the practice "Needs more doctors on the floor to be able to manage there clients."
Another reviewer described their experience as "by far the worst dentist I have ever been to," detailing a distressing visit for their daughter's general cleaning appointment. Despite arriving at 4:00 PM and the daughter being taken for X-rays within 15 minutes, no cleaning had commenced after an hour of waiting. The parent was approached at 5:15 PM to sign a consent form before treatment could begin, revealing that the cleaning had not yet started due to waiting for insurance verification and a stated policy of not usually performing treatment on the first visit. The cleaning finally began around 5:30 PM, and the daughter emerged at 5:45 PM in tears, reporting significant pain from a very rough cleaning. The parent was appalled by the hygienist's alleged response that the pain was "supposed to hurt," especially given the child's previous pain-free dental cleaning experiences. This reviewer stated they would "NEVER go back to this place" and expressed being "appalled" by the treatment of patients, rating the experience as zero stars.
Services and Features:
- General dentistry services (teeth cleaning mentioned)
- Orthodontics (implied by the name)
Customer Reviews Highlight:
Recent reviews for Western Dental & Orthodontics in Carson, CA, indicate significant concerns regarding low staffing levels, leading to extended wait times for basic services like teeth cleaning. There are also reports of poor communication regarding treatment procedures and policies, as well as instances of rough and painful treatment reported by patients, with staff responses deemed unprofessional. These negative experiences raise serious concerns about patient care and management at this location. Potential patients should carefully consider this feedback.
Western Dental & Orthodontics in Carson, CA, has received negative reviews citing long wait times due to understaffing, poor communication, and rough, painful dental cleanings.
Contact Information:
For appointments or inquiries, please contact Western Dental & Orthodontics at:
- Phone: (310) 602-7286
- Mobile: +1 310-602-7286
- Address: 172 E Carson St, Carson, CA 90745, USA
If you are in the Carson, CA area and considering Western Dental & Orthodontics for your dental or orthodontic needs, please be advised of the recent negative feedback regarding long wait times, staffing issues, communication, and the quality of dental cleanings. It may be prudent to seek additional information or consider alternative dental providers in the area to ensure a satisfactory and comfortable experience. We hope this objective summary of recent feedback assists you in making an informed decision about your dental care.
Western Dental & Orthodontics Photos
Western Dental & Orthodontics Location
Western Dental & Orthodontics
172 E Carson St, Carson, CA 90745, USA
Get directionsReviews
It took a while for the appointment, but there were two ladies that were extremely apologetic and helpful, Aide and Stephanie. The two of them made the experience much better as they were professional and very alert. Besides the wait and the black girl with attitude everyone else was terrific!!
Nov 14, 2024 · I’m HimStaff was friendly. My appointment was at 11:30am and I got there at 11:20. I didn’t get called in until 12:30. After X-rays, I waited another half hour to be seen by the dentist to be told they were going to do a deep cleaning, but I needed medical clearance before it could be done. So basically I waited a hour and a half for a piece of paper!
Nov 19, 2024 · Anna MarrufoOwn a dental office or found incorrect details?
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