Western Dental & Orthodontics

I recently visited Western Dental for a toothache, and I couldn’t be more impressed! From the moment I walked in, the staff was incredibly friendly and professional, making sure I felt comfortable the entire time. The dentist explained everything clearly, answered all my questions, and put me at ease. Cesar offered affordable payment plans, which made a huge difference for me. The clinic was clean, modern, and well-organized, and I didn’t have to wait long to be seen. Plus, they offer a wide range of services, so whether you need a routine cleaning or something more complex, they’ve got you covered. If you're looking for high-quality dental care with a team that really cares about your well-being, I highly recommend visiting Western Dental and asking for Cesar!

The Process of starting as a new patient was very easy and smooth transition. Everyone there is professional and gets things handled in a timely fashion. If you’re looking for good dental care I recommend checking them out and seeing if it is a good fit for you as it is for me!

I went in for wisdom teeth removal (something I dreaded since I was small) and strangely enough that was the best part of Western Dental. I was put to sleep so fast (within seeing the doctor for ten seconds) and woke up at home. However, everything else was a pain. I already had two x-rays so I asked if three x-rays in a month was overdoing it and the nurse was a bit rude (maybe just really tired) then they needed to talk to me about billing. And for some reason, they don’t have my quote??? I showed them a picture of it to which they held my phone for 20 min and even after taking a picture of my quote, they acted like they don’t have it. Just a bit dumb in my opinion. My 1.8k quote was almost 3k luckily they fixed it. Kind of sus they didn’t know what treatment I was getting when billing me. I’ve seen a lot of reviews about western dental. It seems most people have a good time with the dental work, but not the hours of waiting in the waiting room or front desk / non dental workers not knowing what’s happening. It’s a shame for a dental place to have negative reviews because of things not dental related.

If I could rate this place 0 stars I would! The orthodontist discriminated me and refused to help me fix a huge problem with my teeth/braces. The way she explains things to her patients is inhumane. She literally yelled at me and made me feel so discriminated and helpless . She made me feel like I didn’t know what I was talking about and like there was no solution. As an orthodontist you’re supposed to find a way to help your patients but this doctor refused to help me fix my teeth. She became angry and yelled at me leaving me feeling so belittled. I will NEVER GO BACK TO THIS WESTERN DENTAL! I DO NOT RECOMMEND THIS PLACE to anyone!!!! I will be going to another orthodontist that will actually help me.

My dental insurance assigned Western Dental as my primary dentist so I made an appointment. I waited almost 2 hours at the waiting room for them to tell me I have to reschedule as they were not able to verify my coverage. So they gave me an appointment without verifying my insurance coverage??? I called my insurance right away and complained and immediately switch me to another office. The front desk in that office hate their lives that they project it to the clients. It is very apparent on how they treat people there which I witnessed having to wait for almost 2 hours for nothing.. Truly disgusting of a poorly run clinic. They have no respect for people and peoples time. How they are keeping their job is shocking to me.

This was my first time getting dental work at this place and I was not impressed. I’ve had many deep cleanings before but this was the first time only half of my mouth was treated and they didn’t provide a mouth guard to keep my mouth open. The hygienist used their fingers instead. The cleaning was done in under 15 minutes and they didn’t polish my teeth. If you want quality dental care, I recommend going somewhere else.

I had an 8am appointment for a cleaning after having to reschedule it twice because they had me waiting for OVER 3 HOURS the last 2 times I had an appointment. At 11am they said I could reschedule again today and I said, "I just want to get my teeth cleaned and never come back here again." If you can afford to go anywhere else DO. I don't know why they are so disorganized, but after 3+ hours, they spent 10 minutes cleaning my teeth. Very frustrating. The staff today had good attitudes, but it's too bad the whole situation is a disaster.

Very nice staff and make you feel at ease with the soft flowing music in the background as you feeling the pain of getting your braces tighten up. They take very good care of you (me). I was in and out. Next!!! 😆