Western Dental & Orthodontics

Office staff is great from the front to the back, office manager Laura Reta can hold the office from working the front to working the back. She’s able to help the doctors and staff. Managers like her that works well with her team makes the experience even better.

I have always loved this location. Thats why I took my husband. But his last two appointments the doctor is not present so they just put a paste on his teeth and reschedule his procedure. I understand that there are emergency but the front office should advise the patients for that day that the doctor is not going to be present and work from there. My husband has to keep leaving his job to see the dentist but the procedure is never done. I hope you guys do something to better the service

I had a great experience during my visit. Roger helped explain what I needed to get done, provided help and extra explanation when I needed clarification. He also has a great personality made me feel comfortable asking questions made the experience stress free when making my future appointments. I was seen by Anet the dental hygienist experience was great she provided me with all the information I needed, answered all my questions. The experience I had was great I know my future appointments will be a great experience too

I showed up for my appointment at 4:30 I'm not seen until 5:30, and then told by the last lady there that I can't receive my cleaning I came in for because everyone left and she's by herself and they close at 6. Why even bring me back there if it's already late instead of letting me know & wasting both of our times. Very unprofessional, I took a day off of work for nothing.

Staff is friendly ,doctors respectful . They looked at me and told me what I needed done. Professionally explained my situation what I needed to do to have my smile back. It’s quite a bit. Young lady who took care of my insurance and helped me with a payment plan gave me an opportunity to have a better smile. Lots of repairs needed. Start with one fix at a time. Thanks I will keep u as my dentist of choice. See you very soon let’s start ASAP. Haven’t smiled in a long time. Office building can use a face lift and a tv that works. Other than that I will recommend with or with-ought insurance they will assist .

First, I have to say the Dentist and hygienist were great. The business part and the front desk is terrible and rude. I was referred by a friend her teeth were amazing. So I went with great expectations. Like I said dentists is great. The business and the ortho just trying to sell you something that you don’t need. That put braces on my grandson’s teeth without doing the extractions first. I went to them for consultation, and left out with braces. I spoke with the financial advisor about the braces and she informed me if you change your mind there would be around $300 take off. I went and got another opinion (which I should have done before) but I trusted her because I had received services before. Not thirty days later I went in and requested to remove the braces I asked before removing them again what would be the cost she said no more than $300 Which was Too much but I agreeded Turns out the total cost was over $1800.00 Dollars for Lee than 30 days almost half the cost of the two year treatment… A complete ripoff. I have been trying to reasoning with them and negotiate with them to know prevail Ver Very bad situation and customer service