West Jordan Family Dentistry Scott K McGavin DMD

I have been going to Dr. McGavin for years now. Office staff is super friendly and very helpful. Dr. McGavin is great. Always remembers the conversations we have had in the past. The hygienist are great as well. Overall definitely 5 stars and I highly recommend him if you are looking for a new dentist.

We are so glad to have found West Jordan Family Dentist Dentistry for our dental needs. Great staff and great service. Highly recommend them. Thank you!

i took my 8 year old daughter to 4 different dental clinics, and no one could help her with her problem. They referred us to go to a specialists, however, when our bishop referred us to Dr. Scott McGavin, he was able to help her with the best of his knowledge. Instead of having her badly infected adult tooth out, he was able to save her tooth. He also did other work on her other teeth which make her so happy. I was so impressed with Dr. McGabin and how he handled my daughter's case. Really appreciated the help. My daughter is so happy now free from all the tooth aches and sleepless nights. Thank you McGavin and the team for their great assistance in ending my daughters misery. I would recommend him to any parents having trouble with dental issues. He is the best.

Dr. McGavin's office is more than an hour from where I live -- so it says something that I'm, willing to make a 2+ hour roundtrip to take advantage of his services. Recently, he completed a significant restoration for me. He is very thorough in explaining options and their pro's and con's -- letting me make the decision when there are options. In performing the dental work he clearly communicates what is involved/what he will be doing before he does it. He is exceptional in making sure the outcome is the best it can be (e.g., crown color and fit) -- avoiding future issues. Routine work (i.e., bi-annual check-up and cleaning) performed by highly skilled and conscientious staff is done to a similar high standard -- the most thorough exam and cleaning I've ever experienced (if it were a car wash it would be the "platinum package!") His dental assistants and office staff are similarly professional. To a person, everyone in the office is friendly, personable, and kind. They genuinely care about their patients. I come from a family of dentists, and have been getting dental work done for more than 60 years. Dr. McGavin is in the top 2 of all the dentists I've ever used! I recommend him without reservation!

One of the worst customer service experiences I’ve had, the office girl that called me was told to not confirm the appointment when on the phone. After that, I get a call saying I had to pay and told her I did not confirm the appointment. She told me I had to pay regardless of that and then I receive a letter stating they took the credit off my account and applied it to the charge. I get not showing up, but making me pay when I told you not to confirm and I won’t make it is completely out of line.

Our family has been seeing Dr. Scott McGavin for a long time. We recommend Dr. McGavin to friends and business associates. Through the years, Dr. McGavin listens attentively. He values your time. He's an honest and straightforward professional. He informs you what dental work is needed and educates you what's not needed to not waste your money. He's a high caliber, experienced-professional dentist and knows first-hand looking at the x-ray images. He knows right off the bat if there's an issue and can identify what the concerns are and zeros in on the issues, create a plan together. McGavin explains with clarity that it's easy to understand. He has people skills and he's is helpful in explaining/outlining the area(s) where we need to pay attention to how to correct the matter and get back on track. He creates a plan that works effectively for individuals and our families. I had a toothache on the upper backside of my mouth. Dr. McGavin fixed it and pointed out what the problem was. That tooth is good again. I now also use gum purify toothpaste for anti-gingivitist /anti-cavity to further protect my gum lines and teeth. Since we started seeing Dr. McGavin, we've healthy teeth and gum lines. Front desk team are helpful, showcase their work in the highest degree of customer service, work knowledge, answers questions, and promptly answers the phone in a welcoming greeting manner. There are several key elements of transparency of professionalism: setting goals, honest communication, quality of really good dental work, confidence, integrity, and reliability. If trust-integrity, personal-family service is what you're looking for. This is the place. Results are key and fundamental elements.