West Georgia Dental

Dentistry from hell was super ghetto. My first appointment I was never seen after waiting 2hrs that should have been a red flag right there but because if the first desk staff who were so nice and apologetic I ignored the ?. When I came back I was immediately seen but then I encountered a lady named Ms. Elizabeth who i was told was the periodontist who had to measure my gums. First she came in talking about how i took so long to get my teeth cleaned, then while performing the count she was condensing and belittling the dentist assistant for making an assumption that was rude and unprofessional to do in front of a patient. She then started to use this sharp tool to poke my gums. I explained it was more then uncomfortable it hurt as if she was purposely stabbing my gums with no regard to the pain i was in. I kept asking is this how its supposed to feel she just ignored me. I tried to tell her I was in pain she just kept saying it’s not her problem. Finally i jumped up to stop the procedure. She proceeded to argue with me getting louder even after i tried to disengage. The doctor came in then said “oh you need a deep cleaning “ what do you wanna do? I asked for someone else he didn’t respond or do anything to deescalate the situation or apologize for his staff. I had yo just walk out. Now my teeth hurt when i came in nothing was wrong now im in pain from getting my gums stabbed. Cant believe they service kids!! When they can even properly service an adult in a professional caring manner

Let me start out by saying the Dentist at this office was very sweet, and knowledgeable. I world return to him any day….. However my daughter and I have been to this office twice and the lady at the front desk is very rude!!!! I had a cleaning and my daughter had a filling. There was this older African lady in the back that was talking nasty to whom I assume was the dental hygienist that originally started cleaning my teeth. The unprofessional behavior was not called for especially in front of a patient. She ( the older lady) made her leave and she took over. The first one was gentle while she was cleaning my teeth, however when the older African lady took over she was rough. I had to stop her a few times. This was about 2 years ago… Fast forward my daughter called today and I assume the same lady is still working the front desk because she was still very rude!! Dr Jose please have a serious conversation with your staff because this is unacceptable!

I'm a returning client you have 6 people scheduled for same time on top on that you accepted walk ins so the waiting room is packed to the max the office staff young ladies are pretty with lack of professionalism such as conversations facial and and so on... Staff is not mean but scheduling and professionalism could 100% be better

DO NOT WASTE YOUR TIME WITH THIS PLACE ! If I could give this place zero stars, I would. They have the most unprofessional staff I’ve ever witnessed. Zero bedside manner. They don’t answer their phones either, so don’t even bother calling. And in the rare occasion that they do answer, they’ll let it be known that your call is of zero importance to them. Ownership doesn’t really care about the poor customer service either, so don’t bother advising them of it. Do not put your kids or yourselves through this headache.

I recently had some specialty dental work done by Dr. Jose, and I am beyond impressed with the level of care I received. The time, patience, and attention to detail he dedicated to correcting my dental issue were truly exceptional. Throughout the process, I felt comfortable and reassured, thanks to the professionalism and warmth of his clinical team, Nytika and Bianca, who were always attentive and supportive. I’ve also noticed a significant improvement in the reception and administrative side of the office. Ms. Faye has always been kind and helpful, but there’s a noticeable positive change in the overall atmosphere. The staff is now more pleasant, attentive, and responsive, and they have improved drastically at answering the phones promptly. Overall, Dr. Jose and his entire team provide top-notch care, and I couldn’t be happier with my experience. Highly recommend!

service is amazing but the dentist was laughing at my daughter because she was in pain. maybe it was because she’s 20 so she’s to grown to be crying at a dentist office but laughter is not appropriate in an uncomfortable situation like this.

Very rude rude lady. No respect almost slapped her off her feet.