West Coast Dental & Orthodontics Adults & Kids Dental Group

As someone who has never had a good dentist experience and I was new patient here I was pleasantly surprised at how I felt really comfortable, from the ladies in the front to the assistants and dentist they all made me feel welcomed and were so friendly too. Highly recommend this location!

I had a appointment on Saturday. The front office staff are friendly. The manager greeted me when I walked in and welcomed me to the office. Which I thought was a nice touch. The assistants were quick. The Doctor came in and did my exam. She explained everything very thoroughly. When she was done the manager stepped in and went over financials with me, she offered me so many options which I felt was great given my budget. She looked for the right treatment plan for me. I started my treatment same day which was also very convenient. The experience I had at West Coast Dental was exceptional. This will be my dental office. I will surely refer my friends and family. If you are looking for a great dentist look no further.

Found this office by chance. Beyond blessed! From the moment of contact over the phone to in person, they didn’t disappoint. They are most def competent! Quality personnel. Best dental office we have found since moving to Rialto. Don’t hesitate to contact them and utilize them. Thanks ladies for making it a welcoming experience. Our dentist was great- I apologize for not remembering his name.

Highly impressed! Took my 2 toddlers here and was nervous how they’d do, but the staff at West Coast were so great with them! The hygienist & Dr Yao treated us so well and made the kids feel comfortable. I definitely recommend this office for small children.

This place is horrible just like their sister location Magic land. Every time I schedule an appointment they call me back and say my appointment is cancelled due to them over booking and them being behind. They also like to give all the kids laughing gas and make a big deal if you don't want that for your child. Growing up we never got that, just regular numbing and which my kids sit still with. Now this location canceled and said they can't even see my kids because they only see 12 and over and don't give laughing gas. When a few months ago I went into the location and they asked if my kids get laughing gas and I told them no that my kids are really good with only numbing so the girls in the office said oh ok so yes they can be seen here. Now I make an appointment for today at 3:30, and five minutes later another associate calls me to cancel my appointment because they are "busy". I told her I'm upset because they cancel every appointment so now she tells me well they can't come here because of their age. And then refers me to Moreno Valley, so rude like why would I drive 40 minutes out my way because I told you I'm upset about the cancellation and now you want to really me upset. And also watch your billing they changed my insurance for laughing gas when they did not get it. People want to work with the public but don't have the customer service skills that go along with it. Shame on your company. And remove your posters on your windows with all the kids that look wayyyyyy under 12 that say welcome new patients. Yea right False Advertisement! I’m contacting BBB as well.