West Coast Dental of South Gate

West Coast Dental of South Gate is located at 4149 Tweedy Blvd STE J, South Gate, CA 90280, USA. For appointments or inquiries, please call (323) 567-3333 or +1 323-567-3333.

Customer reviews for West Coast Dental of South Gate present a highly varied perspective on the practice's services. Some patients have reported positive experiences with specific staff members, while others have expressed significant dissatisfaction with pricing, scheduling, and overall office organization.

Positive feedback highlights instances of good customer service, particularly with staff members like Vanessa and Stephanie, who were helpful in accommodating patients without appointments and offering payment options. The doctors are also described as gentle.

However, a significant negative review detailed numerous issues, including significant pricing discrepancies between quoted and charged amounts, long wait times, apparent disorganization regarding appointment details, and difficulties in obtaining refunds or clear explanations. The reviewer also expressed frustration with the lack of communication from corporate and customer service.

Based on the available reviews, the following points can be noted:

• Some staff members provide excellent customer service and accommodation.
• Significant pricing discrepancies and billing errors have been reported.
• There are concerns about the office's organization, communication, and appointment management.
• Patients have experienced long wait times and disorganization regarding appointment details.
• Difficulties in obtaining refunds and clear explanations have been reported.

Potential patients are advised to consider these mixed reviews and exercise caution regarding pricing and scheduling. It is recommended to confirm all treatment plans and costs in writing before proceeding with any services. Due to the high number of negative reviews, it is also advised that those seeking dental care may wish to consider other nearby dental offices.