West Coast Dental of Baldwin Park

First time there and as a lot have mentioned in their own personal reviews ….my gosh they do take a very long time! My appointment was at 1 o’clock and was seen at the time of my appointment but was out of there at 5! had to get dental work done for a broken tooth but my gosh that was definitely not a good experience. Seems like the dentist are always back and forth with their members. The dentist and employees were very nice though. Will be going back again soon hopefully i have a much better experience.

Front desk staff are pleasant and helpful with questions, appointment scheduling, understanding treatment plans, and determining Denti-Cal coverage. Wait time, even with an appointment, can be 30 to 40 minutes, so expect (allow for) some wait time. I would suggest to WCD to turn OFF the loud CCTV screen, because it causes added stress and unwanted noise to persons in the wait area. Keep it off or replace it with low-volume, healing frequency calming sounds from nature 432 hz. Thank you.

I don't recommend this dentist for anyone. I took my daughter there for a check up. Dentist said she had abrasions and my insurance did not cover it. They said it would be 700 dollars to do fix the top teeth. So I made an appointment and when we got there, they said oh, now it's going to be 1000 dollars to fix the top. So I paid the 1000 dollars. After I paid the girl who does the financing told me, ok now you'll be paying payments. She said the payments were going to be 157 dollars every 27th of the month. And that the payments would be taken from my bank account. So I said ok and made our next appointment to fix the bottom teeth. When we arrived for our next appointment, they told us it's going to be another 1000 dollars to do the bottom. So I asked them if I paid the 1000 dollars to fix the top and they wanted another 1000 dollars to fix the bottom then that pays out all in full. So my question was to them was, if I'm paying it all in full then what are the monthly payments for???? They had no answer. I believe these people are con artists. Our first appointment was at 11:00 am. We did not leave until 4:00 pm. That's ridiculous. 1 of the girls that was cleaning my daughter's teeth told us she does not like working there and we should go to another dentist. Stay away from this dentist.

Lorena, at the front desk, was super friendly and helpful. Dr. Wassif was very helpful. Will definitely be coming back again

Avoid paying the copayment at the office, tell them to mail you the bill. The amount they tell you is just an estimate and not the exact payment you need to make. They often give false information about what you are supposed to pay, and if you overpay, they do not refund the extra amount. Or they might send the refund to the wrong address to avoid paying you back. These people seem to be in dire need of money, and such businesses usually end up shutting down eventually (which is deserved).