West Coast Dental

West Coast Dental is a dental practice located at 1730 Sepulveda Blvd #1, Torrance, CA 90501, USA. They can be reached by phone at (310) 325-8888 or +1 310-325-8888.

Based on customer reviews, West Coast Dental has received significant negative feedback regarding its service and practices. Patients have reported issues with long wait times, unprofessional staff behavior, and concerns about potentially unnecessary procedures.

Patients have experienced extremely long wait times, with one patient reporting a 3.5-hour wait and another waiting 1.5 hours past their scheduled appointment time. This indicates potential issues with scheduling and patient management.

Concerns have been raised about the practice's approach to patient recommendations, with some patients feeling pressured to undergo expensive procedures that may not be necessary. There are claims of being told procedures are required before a standard cleaning can be performed.

The staff's behavior has been described as unprofessional, with reports of dismissive attitudes and attempts to upsell services. One patient reported a negative interaction with an insurance representative who refused to allow a standard cleaning without payment for additional procedures.

There are also concerns regarding the practice's emphasis on online reviews, with patients reporting feeling pressured to leave positive reviews. This raises questions about the authenticity of some online feedback.

While one patient noted a positive experience with the hygienist, the overall sentiment is overwhelmingly negative.

Key concerns highlighted by patients include:

• Extremely long wait times.
• Pressure to undergo expensive and potentially unnecessary procedures.
• Unprofessional and dismissive staff behavior.
• Concerns about misleading recommendations.
• Pressure to leave positive online reviews.

Potential patients should be aware of the significant negative feedback regarding West Coast Dental. The consistent reports of long wait times, unprofessional behavior, and concerns about unnecessary procedures indicate serious concerns about the patient experience. It is advised to consider these factors carefully before scheduling an appointment.