Valleywise Community Health Center - Mesa

Valleywise has been my go to clinic for years and have always treated me above and beyond on my routine care. UNTIL RECENTLY!!!!!! Idk if they’ve changed policy or management or whatever the case may be. The customer relations from the nursing staff has declined steadily. As a designated care team I would expect them to be a little more caring and less robotic when our ONLY option for continued communication (especially when requested by the doc themselves) through MyChart. The call question are endless run around. I can never get to the person I need to talk to. I really do not want to change from ValleyWise as I am 7 years deep on a relationship with them and pretty comfortable. However I am being pushed out the door more and more.

Great experience from a patient perspective. One stop shop (Providers, Lab, & Pharmacy) in one location. Facility is new and clean. Front desk staff was pleasant and helpful. Clinic is also on EPIC so it's easy to connect to the MyChart app to manage my care directly without waiting all day on the phone. Dr. Signh is an awesome provider and thorough with the care of his patients.

They don't have their pharmacy hours posted so I thought I'd post a picture. My boyfriend goes here. The doctors don't seem interested in his care. Location is nice n close and the front staff is nice. Wish they cared more. Pharmacist Lilly I believe is her name. Is amazing. Hands down nicest and most helpful person in the clinic. Maybe even in my Healthcare experience in general.

I am a patient at this location. I called and tried to schedule a appt for chest x-ray and was transferred and then disconnected twice. I called approaching 5:00 and I believe these workers just didn't want to deal with that last customer when they were about to clock out.

i aways dread going to the doctor but this was by far the best experience i’ve had with a medical office. the front desk person, the medical assistant and the NP were all so sweet and helpful. i will be telling my friends to come here!