Valley View Dental
Contact Number: (630) 923-0900
Mobile phone: +1 630-923-0900
Website: www.vvdental.com
Email:
Opening Hours:
Address: 1078 Ogden Ave, Montgomery, IL 60538, USA
Location
Customer Reviews
Today was my second time at Valley View Dental. What an amazing place! The receptionists, the assistant Minerva, hygienist Danielle and Dr. Chug are tops on my list. I wish I would've found them earlier. I'm not a fan of dentists- at all. Valley View Dental has changed my attitude towards dentists. The staff is terrific! Great job Sarah-office manager! I was impressed at my first visit, you were extremely helpful. Thank you Valley View Dental, Marianne
The good dentist Dr. Lee left is no longer there, don't care for the new ones. I made a appointment at the Naperville location but it was canceled because they didn't do root canals. I ended up calling back Montgomery location just to get my procedure over with, the manager gets on the phone with an attitude and confronts me about giving them a negative review on google. Twice I was given a sheet reviewing the cost of everything and I was quoted differently. Went to a different dentist jow and same procedures, same insurance but quoted a fee hundred less.
Have been coming to their Montgomery office for a few years, I also bring all my children here as well. Dr. Vyas and all of the staff there are so great. My oldest also got braces done here and it was a smooth process from beginning to finish. They are all friendly, patient, compassionate, and caring here.
Sarah, is extremely rude and dismissive when resolving staff misbehavior towards children. (I’M NOT THE ONLY reviewer with this experience, please keep searching and you will find multiple mistreatment of children complaints) It is deeply concerning and unacceptable that the dental office chose to brush aside the Tech Minerva’s mistreatment and name calling towards my two young children, 4 & 6 . I expressed my concerns to Sarah, regarding hurtful comments made by Minerva. Sarah seemed to brush it off, as Minerva denied ever making those disgusting comments. Unbelievable!!!! I asked Sarah, “How would you feel if someone mistreated your children?” Sarah replied, with an attitude! “ I DON’T KNOW, I DONT HAVE ANY CHILDREN” DISGUSTING! To be clear, I’m rating 5 starts as I noticed the algorithm dismisses 1Star reviews. But all negative reviews have one thing in common. This practice is not child friendly, the back staff is extremely rude, and Sarah plays nice at first when all is dandy. But her true colors eventually come out.
Very welcoming and sweet staff! Very knowledgeable Dentist. Caring and compassionate. Clean environment and Just good vibes all around!
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