VA Dental Clinic

VA Dental Clinic is located at 250 N Arcadia Ave, Decatur, GA 30030. They can be reached at (404) 321-6111 or +1 404-321-6111. This clinic provides dental services specifically for veterans.

Based on customer reviews, VA Dental Clinic in Decatur faces severe management and operational issues, resulting in significant patient dissatisfaction. The reviews highlight major problems with scheduling, referrals, and overall administrative efficiency.

One patient described the clinic's management as "horribly managed" and its inefficiencies as "epic." They reported that everything from appointment scheduling to referrals was "incredibly frustrating." While they found the actual dental care "ok," the administrative issues and "red tape" made the experience "hardly worth it." The patient, who travels and has experienced other VA dental systems, stated that the Decatur clinic's issues are not typical and indicated a failure in leadership.

Another patient expressed extreme dissatisfaction, stating they would give the clinic "-100" stars if possible. They reported attempting to contact the clinic all day without success, and neither they nor the operator or community care could get through. They further reported being promised a call back for scheduling, which never occurred. The patient called for the office to be closed and the entire staff replaced, describing the care and concern as "subpar."

Key points from the reviews:

• Severe management and administrative issues.
• Incredibly frustrating appointment scheduling and referral processes.
• Significant "red tape" and inefficiencies.
• Unresponsive and unreachable staff.
• Consistent failure to return calls and schedule appointments.
• Calls for the office to be closed and staff replaced.
• Subpar care and lack of concern reported.

Given the overwhelmingly negative feedback, potential patients should be aware of the reported significant operational issues at the VA Dental Clinic in Decatur. The reviews strongly suggest a systemic problem with management and patient care.