Town Line Dental Care

Welcome to Town Line Dental Care, located at 362 Townline Rd, Mundelein, IL 60060, USA. As part of the Theme Park Directory, we are providing information about this dental practice.

Town Line Dental Care offers dental services in the Mundelein area. They can be contacted at (847) 566-8585 or +1 847-566-8585.

Customer reviews for Town Line Dental Care present a mixed picture, with both positive and negative experiences reported. Some patients have expressed significant dissatisfaction with the services received, particularly regarding the receptionist's behavior and billing practices.

One negative review detailed a highly unfavorable experience: "Absolutely terrible service. I would never recommend using this office to anyone. The receptionist was extremely unprofessional. She was yelling on the phone and threatening to charge a cancellation fee for a mistake she made. During the initial visit it was determined that a follow-up would be needed she made a mistake on the insurance, so the cost of the next appointment was not provided. Instead of calling and saying that, she waited until the day of the appointment to tell us what the cost was. If we had not of called to follow up, she told us she was waiting to tell us once we arrived at the appointment. As a result of her mistake and delay in providing pricing, we requested to reschedule, she became irate and threatened to charge a $200 cancellation fee. When asked to speak to her manager due to the unprofessionalism that was displayed, she became even more irate. If I could leave no stars at all, I would."

However, there are also positive reviews, with some patients expressing high satisfaction, especially with Dr. Gelena Roytman's expertise and the overall dental care provided. One positive review stated: "My experience every time I come here and I have been coming here for more than 10 years, is amazing! The staff is friendly and accommodating, they always remember who you are and that you are not just another number! My smile have never looked better, doctor Gelena Roytman is a magician! I have never had a painful or unpleasant experience, DDS Gelena makes sure I am comfortable with all parts of the procedure. Definitely recommend this practice! Picture attached of a front tooth filling, perfect work!"

Due to the significant variance in customer experiences, potential patients are advised to consider these reviews carefully when making decisions about their dental care.