Town Dental - Chaska

Welcome to Town Dental - Chaska, located at 1200 Chaska Creek Way #150, Chaska, MN 55318, USA. As part of the Theme Park Directory, we connect local users with essential services. Based on recent customer reviews, Town Dental - Chaska, particularly the services provided by Dr. Johnson and his team, is noted for its patient-centered approach, especially in dealing with anxious patients. However, there are also reports of challenges related to the front desk and appointment scheduling for long-term customers.

One reviewer who openly admits to avoiding the dentist for years due to anxiety and a history of negative experiences shared a highly positive encounter with Dr. Johnson and the Chaska Town Dental team. This patient, who described themselves as a "handful" with ADHD-related avoidance and childlike behavior, appreciated Dr. Johnson's ability to explain everything in a clear and understandable way. They felt no pressure to undergo non-critical procedures and felt empowered regarding their health decisions. This positive experience has led them to believe they will return for future appointments, overcoming their long-standing dental avoidance. The reviewer expressed gratitude for the patience, kindness, and value they received from Dr. Johnson and the entire team, offering a high recommendation.

In contrast, another customer who had been going to Town Dental - Chaska for 11 years shared a negative experience primarily related to the front desk. Upon arriving for an appointment, they discovered their company had changed insurance. The front desk staff member allegedly informed them loudly that their previous insurance coverage had ended and then offered no solutions, simply staring at the patient while a line formed and others in the lobby watched. The patient left without being seen. Subsequently, when calling to reschedule two weeks later, they were informed that new appointments were being scheduled into the following year. This long-term customer expressed disappointment and stated that this experience led to their decision to no longer be a patient at Town Dental - Chaska.

Services and Features:

• General dentistry services (implied)
• Care provided by Dr. Johnson
• Patient-centered approach, especially for anxious patients (as reported by one reviewer)
• Clear explanations of dental issues and procedures
• Focus on making patients feel in control of their health decisions

Customer Reviews Highlight:

Town Dental - Chaska, under the care of Dr. Johnson and his team, is recognized by some patients for its patient-centered approach, particularly in making anxious individuals feel comfortable and informed. Dr. Johnson is praised for his clear communication and lack of pressure for unnecessary procedures. However, experiences with the front desk staff appear to be a point of concern for at least one long-term customer, who reported issues with insurance processing and appointment scheduling leading to dissatisfaction. Potential patients may experience varying levels of service depending on their interactions with different aspects of the practice.

Town Dental - Chaska offers general dental services with a focus on patient comfort and understanding, as highlighted by one positive review. However, prospective patients should also be aware of a contrasting review detailing negative experiences with front desk service and appointment availability.

Contact Information:

For appointments or inquiries, please contact Town Dental - Chaska at:

• Phone: (952) 448-3077
• Mobile: +1 952-448-3077
• Address: 1200 Chaska Creek Way #150, Chaska, MN 55318, USA

If you are in the Chaska, MN area and considering Town Dental - Chaska, you may find Dr. Johnson and his team to be particularly good at working with anxious patients and ensuring you understand your dental health. However, it is also advisable to be clear about insurance and scheduling policies when you contact the office. We hope this objective summary of recent feedback helps you in making an informed decision about your dental care.