Toothopia Dental - El Segundo (Formerly Dr Smile )

My family and I have been patient's for this specific location for many years. The staff have always been amazing. Dr.J is the best! I not only trust him with all my dental issues from big to small, but I also trust his expertise from his chosen staff, his fellows to his plans for my dental health. The office is always welcoming and kept. I am very satisfied with the service provided.

I don't usually write reviews, but unfortunately I had to do it this time. I had my second procedure scheduled today at 3:15pm with the excellent Periodontist, Dr. Ori Levi, who's extremely kind and cares for his patients. When I went to my first consultation, I asked the office manager Kelly if there was a possibility that I could get some discount since I was having a major procedure done. She agreed to give me 5% off which is very little but helpful, especially if someone is struggling financially. Today when I went back for the second visit she denied that my next 2 appointments were going to be discounted. Kelly literally kept saying no she did not agree to that. My reaction was, why would I make this up? She said, look at the signs that we have in the reception area about the credit card policies. She was literally arguing with me in the lobby. At that point, the 5% discount didn't matter anymore because her attitude and rudeness towards me was very hurtful. I was in so much pain, I was going to continue my procedure there, but I decided to cancel my appointments because Kelly humiliated me. My daughter, and brothers referred me to this place, and they're feeling bad for what she did. Overall, the staff, and Dr. Levi are extremely professional and nice. And the only reason I will not go back is because of Kelly. I am the office manager for one of the top Orthopedists in California, and I would never treat my patients like this. My job is to be kind, and protect my Doctor's reputation. Patient care is so important, some of us are in so much pain that we don't deserve to get treated like this. I'll be sharing my experience in the market, and with my patients as well. Your Doctors are great, but Kelly needs to have at least a smile on her face.

Scheduled a wisdom tooth extraction. They kept moving the appointment, from one month to another, then from one day to another, and from one time to another. Absolutely no respect for patients' schedule, and no regard for the discomfort patients' were experiencing. I accepted THEIR change requests multiple times, but it kept happening even the day before the scheduled appointment. It got to a point where I gave up and decided to go elsewhere.....particularly after they said that the dentist was on-call during the month, so schedule would be hard to predict (nice way of saying you're the last priority) Would not recommend to anyone who wants their time respected. Update: I was able to schedule an appointment and get the tooth extracted in El Segundo Modern Dentistry. Everything was done the day after I called them. Worked out great.

I went to Toothtopia for two separate root canals. The endodontist and his staff were really great for both of them. The whole process was very quick and relatively painless. It was a big relief that they were able to see me on short notice too. I had a very good experience with them and would definitely recommend them.

I LOVE this Dentist! I moved from Seattle and needed a new Dentist. This Dental clinic is friendly and family oriented. I've been to a few Dentist and this place supersedes all my expectations. I had an exam, cleaning and even questions regarding my Invisalign and they were knowledgeable and very experienced. Free parking right in front. Call and Text reminders are my favorite! They definitely give 5 star treatment! Thank you so much! Glad I found y'all!

I cannot say enough great things about Toothopia! From the moment I walked in, I felt like family. The staff is incredibly warm, caring, and attentive, making what is usually a stressful experience feel like a breeze. They genuinely care about their patients and go above and beyond to make sure you’re comfortable—and yes, they even offered me some delicious snacks! Their pricing is extremely reasonable, and they’re more than willing to work with you to create a plan that fits your budget. It’s clear that at Toothopia, the focus is on people, not just profits. This is hands down the most compassionate and accommodating dental office I’ve ever been to. If you’re looking for a place where your dental health and overall experience are truly prioritized, look no further than Toothopia. They really are the best in the world! Special shoutout to Gabby, Gina, Kelly, Frankie, Dr. Jay, Victoria, and last but not least the best teeth cleaning lady in the world Josie!

I had a fantastic experience at Toothopia. The staff was warm and welcoming, and the dentist made me feel completely at ease. Everything was explained clearly. I’m thrilled with the results and highly recommend them to anyone looking for a caring and professional dental team.