Toombs Orthodontics - Lenexa

Welcome to Toombs Orthodontics - Lenexa, a Dental Clinic specializing in orthodontic care, located at 12711 W 87th St Pkwy, Lenexa, KS 66215, USA. Serving the Lenexa community, Toombs Orthodontics offers a range of treatments to help patients achieve healthy and beautiful smiles.

According to one recent patient, the Lenexa office is commended for its kind and caring environment. This reviewer highlighted the exceptional treatment received from the front desk and office staff to the hygienists and doctors. They specifically praised the clear explanations regarding the treatment plan, the consistent communication about their teenage son's care, and the patience shown in working with a child who dislikes dental procedures. This positive feedback suggests a practice that prioritizes patient comfort and clear communication.

However, another customer shared a significantly negative experience regarding customer service at the front desk during a visit in June 2024. This review detailed concerns about unprofessional behavior, inconsistent reasoning, and a refusal to provide billing information or a written explanation for its denial, even after a written request was submitted. The reviewer also alleged being "gaslighted" and was reportedly denied contact information for follow-up. This incident reportedly occurred in front of the patient's 13-year-old child and raised concerns about the accuracy of the information provided by the front office staff.

As an Orthodontic Dental Clinic, Toombs Orthodontics - Lenexa likely offers services such as braces, Invisalign, and other orthodontic appliances to correct misaligned teeth and jaws. Their focus is on providing specialized treatment to improve dental alignment and create optimal smiles for their patients.

Currently, there is no promotional information available in these reviews. For inquiries about specific orthodontic services or to schedule a consultation, please contact Toombs Orthodontics - Lenexa at (913) 859-9997 or via mobile phone at +1 913-859-9997. Potential patients may want to inquire about the clinic's policies and procedures to ensure a positive experience.

Toombs Orthodontics - Lenexa aims to provide orthodontic care to the Lenexa community. While one review praises the kindness and care of the staff and doctors, another raises serious concerns about the professionalism and customer service experienced at the front desk. Prospective patients should consider both perspectives when making their decision.

Toombs Orthodontics - Lenexa

12711 W 87th St Pkwy, Lenexa, KS 66215, USA