Third Street Dental
Dental ClinicOhioFranklin CountyColumbusSouth Columbus
601 S 3rd St, Columbus, OH 43206, USA
3.0
Long time patient for over 30 years and my entire family used them but it went downhill drastically. The billing department is horrible and constantly making mistakes so you better be on top of reviewing the bills. They also love to send out these rude billing statements that they will be stamped final notice. It’s a new dentist and hygienist every time I go and they love to try and upsell. They seem to cut corners now and you no longer get the personalized care because it’s a revolving door.
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Overview
Hours
Third Street Dental Introduce
Third Street Dental, located at 601 S 3rd St, Columbus, OH 43206, provides dental services. You can contact them at (614) 228-4850 or +1 614-228-4850.
Based on customer reviews, there are significant concerns and conflicting reports regarding the practice:
- Staffing and Management Concerns:
- Frequent turnover of dentists, leading to inconsistent care.
- Concerns about management or owner issues contributing to staff turnover.
- Negative interactions with certain staff members, particularly a receptionist named Alexis, who is described as rude and unwelcoming.
- Allegations of staff making negative comments about other staff members to patients.
- Allegations of staff treating lower income patients with prejudice.
- Appointment and Scheduling Issues:
- Abrupt appointment cancellations with limited or no alternative scheduling options.
- Lack of flexibility in accommodating patients' scheduling needs, particularly regarding insurance coverage.
- Positive Dentist Experiences:
- Patients have expressed satisfaction with the dentists themselves, praising their skills and care, particularly in procedures like tooth extraction.
- Hygienist Experiences:
- Reports of both positive and negative experiences with hygienists, with some being described as unfriendly.
Due to the stark contrast in reviews, particularly the serious negative experiences reported alongside positive experiences with the dentists themselves, potential patients should be aware of the range of potential outcomes. It is recommended to thoroughly discuss any concerns or past experiences with the practice before proceeding with treatment. Pay close attention to all communication and ensure that all concerns regarding appointments, staffing, and potential prejudices are addressed adequately.
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Third Street Dental Location
Third Street Dental
601 S 3rd St, Columbus, OH 43206, USA
Get directionsReviews
Long time patient for over 30 years and my entire family used them but it went downhill drastically. The billing department is horrible and constantly making mistakes so you better be on top of reviewing the bills. They also love to send out these rude billing statements that they will be stamped final notice. It’s a new dentist and hygienist every time I go and they love to try and upsell. They seem to cut corners now and you no longer get the personalized care because it’s a revolving door.
Nov 29, 2024 · Ross O'ReillyI was a patient at this office for approximately 40 years, my partner almost 50 years. When Dr. Buck bought the practice, the office went downhill rapidly. The turnover in staff has been insane. They just can't keep staff. Recommendation - look elsewhere if you are seeking a new dentist.
Nov 12, 2024 · Dee DebenportOwn a dental office or found incorrect details?
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