The Queen's Medical Center 1
The Queen's Medical Center 2
The Queen's Medical Center 3
The Queen's Medical Center 4
The Queen's Medical Center 5
The Queen's Medical Center 6
The Queen's Medical Center 7
The Queen's Medical Center 8
The Queen's Medical Center 9
The Queen's Medical Center 10

The Queen's Medical Center

Contact Number: (808) 691-1000

Mobile phone: +1 808-691-1000

Website: www.queens.org

Email:

Opening Hours:

Address: 1301 Punchbowl St, Honolulu, HI 96813, USA

Location

Customer Reviews

3.0
334 reviews
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Elizabeth Alston
Oct 08, 2024

Absolutely incredible. I had my daughter here and the treatment felt like a retreat more than a hospital. They have a celebration dinner that they give you after birth which is super adorable. They bring out a fancy table for mom and dad to enjoy a nice 3 course meal. Nurses/doctors/cna/phlebotomists are all incredible people who know their stuff and treat mothers and babies very well. Food delivered for breakfast lunch and dinner to your room for free. Cannot recommend a better hospital to trust with your birth.

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Amy Casey
Sep 20, 2024

My daughter recently had baby there and the nurses were horrible. We had a date for induction and so we went in. Just wanted to say Sharlene (Shar) and charge nurse Karen were the worst nurses I have ever encountered. Being in the medical field myself and being on the other side, the care my daughter received was unacceptable and these nurses should not be in this field. My daughter’s OB Dr Foley was awesome. He was even disrespected by Shar and Karen. We were kicked out and were told to come back when her water broke or she went into labor. So we ended back up at the hospital later that night after waiting the first time 8 hrs. I’m not sure the night nurses name but she was a complete joke and needs to go back to Idaho. She was disrespectful to my daughter, her husband and myself. Just wanted to say this birthing experience for my daughter at this hospital was not the best. It was all because of 3 poor pathetic nursing staff.

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Maela Cruz
Aug 26, 2024

Unfortunately I did not have a good experience dealing with workers at this place. Specifically one worker who is named, Trisha Mae. Sadly, she shares patient information with people outside of the workplace while also taking videos, Im assuming without patient knowledge, and sending them out making fun of them. I don’t feel safe knowing a person like that is working there willingly sharing patient information. I hope workers are kept in check and know the responsibility of their position. No one deserves to be made fun of in a vulnerable state where they think they can trust their own doctor. Please take care of this issue.

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Eric Clark
Apr 02, 2024

This was the worst experience I’ve ever had with any emergency room ever! I go in at 7:30 am I have a severe cough and feel like I’ve coughed so hard I broke a rib or herniated myself. Severe pain on my right side and can barely breathe. When I get there I’m asked what’s wrong and I explain what’s going on. Get my temp checked and my blood pressure taken. It’s extremely high for me 165/110 this has me worried and I get ushered to the waiting room to wait. Then about 30 minutes later I’m issued into a small room where I’m given a Covid test where they shove a white stick up my nose so hard and I feel like he’s trying to stir my brain. No tissues until this maniac throws me some. I’m hacking and coughing. Then two nurses come in and give me a j hook to take blood they take there blood and then give me something for pain and a pill not sure what it was and then 2 seconds later another nurse comes in and sticks me again for another blood sample the j hook is still in my hand and she could have taken blood from the same place but no I guess the blood is different in my upper arm. I’m then escorted back out to the waiting room. 30 minutes go by and I’m taken to get a set of XRays the guy that took me was ok asked if I needed a wheelchair I said no I’m better upright than sitting. The X-ray tech was nice and was the first person that treated me like I was a human being. After the X-rays I was taken BACK TO THE WAITING ROOM!!! Where in about 10 minutes the same guy that escorted me to Xray came out and told me and the whole waiting room I had COVID and was escorted outside to the front of the waiting room. Where I sat thinking I had Covid and bronchitis or pneumonia and this what was going to kill me. I’m panicking thinking I’ve probably given Covid to my family that is a 4 generation family from 2 to 89 . I’m sitting out there trying to make plans for where in going to quarantine alone. I’m basically in tears When out comes this guy that escorted me to X-ray and told me and the rest of the waiting room I have Covid . And says guess what you don’t have Covid it was someone else’s test that was positive yours is negative. April fools!!! I didn’t find the funny. I was relieved of course but also still upset and angry now. Im ushered back to the waiting room thinking im finally going to be taken back and treated. Nope plopped me back in the waiting room. Where I sat for another hour. While the whole waiting room is giving me a wide berth cause they all still think I have Covid. So I go back outside because they all still think I have Covid nobody told them I don’t. And I don’t wanna have a problem with anyone in the waiting room. I’m sitting outside about 10 am and I see the last of the people that were in the waiting area have been taken back and this new group has no idea about the whole Covid situation so I head back inside. A nurse calls my name I get up and she says just stay seated. I say ok. She says I’m here to do an ekg so I start getting up thinking I’m to follow her. She says sit down and lift up your shirt. I’m thinking your going to this to me in front of the whole waiting room??? I sigh and lift up my shirt showing off 314 lbs of dad bod. And she slaps me like 10 time with stickers and hooks up the ekg machine right there in the waiting room. Making me extremely self conscious and I start coughing again. She looks at the machine says good enough and rips the wires off me. And walks away. About 30 minutes later. I’m told my X-rays aren’t back yet. I know this is a lie cause I’ve already seen them on my chart. And I can see from the X-ray that I don’t seem to have a broken rib anywhere and that the hernia is probably what happens so I’m expecting to be taken to do a ct scan. And then 30 minutes after this the doctor comes out to the waiting room says I don’t seem to have a broken rib but it’s probably just fractured and he’snsending me home to get better. I said when about the cough that was the cause of all this??? Oh yeah I’m sending you home with some meds and a pain med. don’t go to queens medical emergency

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JO MOL
Oct 31, 2024

Stay away from Queens, they will bill you for services you didn’t get and there billing department is just a bunch of robots who can’t get the charges right, and if you don’t pay they don’t care the will just keep texting, emailing, and sending you bills, and send you to collection even though you dispute the charges. Stay away !

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Ashe L
Nov 06, 2024

For all I know, Tomoki Sempokuya may be the best transplant hematologist alive today. I know his job must be very hard turning down people who can't get the transplants they need. However, that is not an excuse for how embarrassingly poor his bedside manner is. I couldn't believe he had been doing this job for 8 years, I was sure that he was fresh out of his internship with how deer in the headlights he was when breaking bad news. He was compassionless, struggling to understand basic questions, repeating himself over and over again, shocked that a person who he had just given terrible news to might be upset, and gave not a single kind word. It was like being told you're going to die by a fax machine. I'd rather the janitor have done it.

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debbie k
Aug 30, 2023

Debbie K. The Doctors and Nurses were all nice and took good care of me. The Doctor came to see me everyday to see how I was doing. The Nurses were all nice and took good care of me. Whenever I needed something and pressed the Nurse bell they came fast to check in on me and helped me with what I needed. Every once in awhile they would stop by to see how I'm doing. I would tell my family no need to worry I am being well taken care of. If you want the best care Queens Hospital. You will be taken care with loving hearts and caring hands. I was...

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