The Downtown Dentist

I’ve been a patient here for more than 10 years! That alone speaks to the level of care, compassion, and comfort that they provide. I was so afraid of dental/oral hygiene, that I had not received care as a young adult for many years. They helped ease my anxiety, and put me on the path to good health!! I’ve been going there since and will continue to be a patient there until the end of time! (LoL). I also appreciate that they support other local business and community organizations!!! Thank you! Check out these before and after pictures to see how good they are with their craft!

Visited The Downtown Dentist for a 6 month cleaning and exam. I had the greatest experience with Sarah. She was amazing! Sarah really listened to my concerns and answered all questions in a clear and concise manner. There was no pain or discomfort during the teeth cleaning procedure. She is an asset to this dental practice. KUDOS for hiring this ultimate professional.

I can always get an early morning appointment and the front desk, hygenists and dentist are all very friendly. It's a pleasant visit to the dentist (and I am one of those people that don't relish going to the dentist)!!! I highly recommend this dentist office for your needs. My husband and I have been going there since we moved to COS over six years ago.

Made appointments for my two children in late July, for my to children for standard cleanings. Appointment was to be for August 5th. I spoke with a female receptionist, who assured me they were in-network for insurance. She also assured me that she would verify all of this with the insurance and if there were any problems (being out of network) she would notify me prior to the appointments. Never heard from her, so I assumed all was good, only continued to get reminder texts for the appointments. When we (myself and my two children) walked into the office for our appointments, it wreaked of urine and feces. It was absolutely disgusting. I was never asked by either hygienist if I wanted my kids to receive fluoride.(whether I wanted to or not doesn't matter, it’s standard practice to ask the parents) after waiting quite a long time for two standard cleanings, I was told there would be a “co-pay” for each child because the cleanings were only covered at 70%. I paid the “co-pay” and we left, thankfully, finally escaping the awful smell of a used diaper. It was truly disgusting. A few days ago I received a bill saying we owed much more than initially presented, mind you, for standard cleanings with no cavities. We were billed as if the dentist was out of network; so lied to about being in network and fraudulently billed by saying it would verified beforehand. Not to mention, the “co-pays” were not deducted from any of the cost. When the kids father (primary for insurance)called to straighten out the billing issue he was told they use a 3rd party provider for billing; it just keeps getting better. Then had to leave a VM with the billing service, to be told, in a recording, that a return phone call would come in 2 business days. Downtown Dentist, this is who you would like representing you by doing your billing??? This is unacceptable and the dentist is in fact in network. How can you even allow clientele to come into place of business smelling that way? How can you bill people this way after lying to them and making them feel reassured that their insurance is in network. This is fraud. -10/5 recommended.

Dr. Julia Rohleder and her team are incredible! I highly recommend setting an appointment with them. They will take great care of you and won't let you down.