Tacoma Smiles Dentistry

I originally visited Tacoma Smiles to have my teeth cleaned and a check up. I had a pair of old extractions I was interested in having evaluated for implants. I now have a solid dental plan with a manageable timeline and budget which will prevent bridges or dentures. I have every confidence in the Dr.s and staff. Very happy with the team at Tacoma Smiles Dentistry.

I love love love this dental office. Dr Kang was amazing with my family! She took care of their every need with love and warmth. The manager, Ms Shandel made our visits worth smiling for, I love how she takes care of business! You will not regret it! We look forward to our follow up appointments!

One of the worst dental experiences I have had. I waited over an hour after my appointment time to be seen. The staff were irritable and not welcoming at all. My husband and I both had standard dental cleanings done with no extra services and they charged each of us $80 on top of our copay for “dental hygiene instructions.” When my husband went to inquire about this charge, they could not give us an answer as to what we were charged for. I will be going elsewhere for dental care in the future.

I had a wonderful experience at Tacoma Smiles. I'm not a big fan of going to the dentist because of past experience in my youth, however, Dr. Kang and her team did a great job of making me feel comfortable. My treatment plan was fully explained to me and all of my questions were welcomed and answered in full.

I had my first experience here this morning at 9am. I had my x-rays taken first. The tech was very nice (young Asian lady). The xrays took longer than usual due to the sensor being an awkward fit in my mouth. No fault of hers, I have a small mouth, I was very patient during the process. She then moved me to the exam room. As I was about to sit down, I couldn't help but notice how filthy the room was! The exam seat was covered in debris and hair on the floor portion of it. After I noticed that, I had a look around at the floors and it was very dirty. White spots, dirt, debris, as if the floors haven't been swept in days. The walls also had chair scuffs all over them. I felt uncomfortable in there so I spoke to the hygienist. She offered to clean it. I said to her that I know that isn't her job and whomever is responsible for cleaning the office isn't doing their job. She stepped out and I waited there for few minutes - long enough to decide that I didn't want to be in that room anymore. There was an employee who walked by, I got her attention and showed her the dirty room . She just looked around and offered to move me to a different room. I had a glance at the other room, just as filthy. I left. Unacceptable and just plain disgusting. Also, the staff must have no type of dress code here. One of the receptionists had frayed jeans, chucks the other a graphic t shirt and jeans. It's unprofessional even if it is casual Friday. I will not be back. * I gave the place 2 starts instead of 1 because of the gentleman up front. He was helpful when I made my appointment and was friendly. The hygienist also tried her best. ***Response to the Owner*** Nobody attempted to reach out to me after I left. I even told the receptionist why I was leaving. Why should I give you a call??? If you cared to further discuss, why haven't you tried reaching out to me? That right there speaks volumes of how little you care about the patients experience.