Sunnybrook Dentistry & Braces ico

Sunnybrook Dentistry & Braces

2650 Beach Blvd, Biloxi, MS 39531, USA

3.0

Let me start by saying, I read reviews before going in to my kids appointments and I was horrified! I almost cancelled! I am so glad I didn’t! Sunnybrook accommodated all 3 of my children in the same day and at the same time! They were very kind and helpful through the entire process! My youngest is 3 and every person/staff we came in contact with made his first trip to the dentist amazing! He keeps asking to go back! Not only were they kind and very helpful, they were also extremely thorough and professional! They addressed and answered all my questions and even went even further to answer my own personal dental questions! We did wait in the waiting room for about 45 mins, but it was worth the wait! I am so glad I did not cancel my children’s appointment based on Google reviews! It is completely understandable to have to wait when you go to the doctor/dentist….especially at an office that accommodates so many people! I would seriously recommend Sunnybrook to anyone that asked me about seeing a good dentist! We even have an upcoming orthodontic appointment with them now! Don’t let the Google reviews steer you in the wrong direction! You are able to sit with your child the entire time so if at any time you feel uncomfortable you can stop services and leave, but I really do not feel that will be the case! The staff at Sunnybrook only get 5 stars from me! Thank you for all you did!

Austin Matthews
  • Overview

Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

Sunnybrook Dentistry & Braces Introduce

Welcome to Sunnybrook Dentistry & Braces, located at 2650 Beach Blvd, Biloxi, MS 39531, USA. As part of our Theme Park Directory, we provide information on local services, including dental care and orthodontics. You can reach them at (228) 400-4722 or +1 228-400-4722.

Sunnybrook Dentistry & Braces offers dental and orthodontic services in Biloxi, MS. However, online reviews present a mixed picture of patient experiences, with significant concerns raised regarding billing practices and patient communication.

One reviewer expressed disappointment after a positive initial consultation. They reported a lengthy three-hour appointment for a cleaning and X-rays, during which they did not see a dentist. They were informed of their daughter's four cavities and presented with a $560 bill, without having received a dental examination. The reviewer felt the experience was rushed and focused on financial transactions rather than patient care.

Another reviewer acknowledged the staff's good interaction with their child but criticized the checkout process. They were faced with an unexpected $950 out-of-pocket expense, despite having insurance coverage. When they requested a later appointment due to financial constraints, they were told they could not reschedule and had to adhere to the original appointment date. The reviewer felt the office was unreasonable in expecting immediate payment of such a large sum.

Here's a summary of what you can expect:

  • Services: Dental services, braces, orthodontics.
  • Environment: Mixed reviews regarding patient communication and billing practices.
  • Features: Reports of staff being good with children. Significant concerns regarding billing practices, lack of dentist interaction during appointments, and inflexible payment expectations.
  • Potential Considerations: Potential for unexpected high out-of-pocket costs, inflexible scheduling, and perceived lack of patient-centered care.

Due to the conflicting reviews, particularly the serious concerns regarding billing practices and patient communication, potential patients should exercise caution and thoroughly review all charges and agreements before proceeding with treatment. It is recommended to seek clarification on all costs and billing procedures and potentially seek a second opinion. Contact them at (228) 400-4722 for appointments and inquiries, but be aware of the strongly differing opinions.

Sunnybrook Dentistry & Braces Photos

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Sunnybrook Dentistry & Braces 9
Sunnybrook Dentistry & Braces 9
Sunnybrook Dentistry & Braces 9
Sunnybrook Dentistry & Braces 9
Sunnybrook Dentistry & Braces 9
Sunnybrook Dentistry & Braces 9
Sunnybrook Dentistry & Braces 9
Sunnybrook Dentistry & Braces 9
Sunnybrook Dentistry & Braces 9

Sunnybrook Dentistry & Braces Location

Sunnybrook Dentistry & Braces

2650 Beach Blvd, Biloxi, MS 39531, USA

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Reviews

Let me start by saying, I read reviews before going in to my kids appointments and I was horrified! I almost cancelled! I am so glad I didn’t! Sunnybrook accommodated all 3 of my children in the same day and at the same time! They were very kind and helpful through the entire process! My youngest is 3 and every person/staff we came in contact with made his first trip to the dentist amazing! He keeps asking to go back! Not only were they kind and very helpful, they were also extremely thorough and professional! They addressed and answered all my questions and even went even further to answer my own personal dental questions! We did wait in the waiting room for about 45 mins, but it was worth the wait! I am so glad I did not cancel my children’s appointment based on Google reviews! It is completely understandable to have to wait when you go to the doctor/dentist….especially at an office that accommodates so many people! I would seriously recommend Sunnybrook to anyone that asked me about seeing a good dentist! We even have an upcoming orthodontic appointment with them now! Don’t let the Google reviews steer you in the wrong direction! You are able to sit with your child the entire time so if at any time you feel uncomfortable you can stop services and leave, but I really do not feel that will be the case! The staff at Sunnybrook only get 5 stars from me! Thank you for all you did!

Nov 10, 2024 · Austin Matthews

I’ve had great experiences with this establishment up until now. My daughter had an appointment that she was 4 minutes late for and they would not see her. The receptionist called me 10 minutes before her appointment to see if I was on my way, but never mentioned that there wasn’t a grace period. I have been almost 15 minutes late before and my daughter was still seen in the past. Not sure why the sudden change but I am highly upset. When asked to speak to someone in management in ortho no one was available. Does anyone know who is over this establishment? Do they have a corporate office?

Sep 19, 2024 · Rica

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