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Suburban Dental Medicine

Contact Number: (847) 854-3031

Mobile phone: +1 847-854-3031

Website: www.suburbandentalmedicine.com

Email:

Opening Hours:

Address: 500 N McLean Blvd Suite 102, Elgin, IL 60123, USA

Location

Customer Reviews

4.0
31 reviews
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Taylor Schuck, CPA
Jul 02, 2024

I found Suburban dental because I was looking for a new dentist and being that Dr Rubina specialized in sleep medicine it seemed like a good fit. I was having issues and was recently diagnosed with severe apnea. After getting a few fillings repaired and some cleanings I moved forward with the oral appliance. It is the best thing that ever happened to me. Everyone at the practice is kind and accommodating. Tina actually switched the billing for me on the appliance to go through after Jan1 so I wouldn't lose the payment towards my deductible right at the end of the year.

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Dennis Storm
Feb 06, 2024

I found Dr. Rubina Nguyen based on customer reviews speaking on the patient care she exhibited. I had my first treatment today and wow, awesome! I have a fear of needles which caused me to skip dental care for greater than 5 years. Letting Dr. Nguyen know of this, she took extra care to get me through the first treatment without any discomfort. Because of this, I've found a new Dentist, not only for me, but my wife and kids too. I now am looking forward to my next treatment. p.s. I don't give online reviews unless the service provider is a 10/10. Dr. Rubina Nguyen is just that. - Dennis

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Yenneceli Gonzalez
Mar 08, 2024

At first I was really happy with the practice and dental services offered, the office is very clean and kept well. Unfortunately I will have to switch doctors due to a couple of observations I have made since coming here for the past two years. The very first observation, my first retainer broke not even a month after purchasing, I paid for a brand new retainer and they told me the lab could fix the first one I paid free of charge, I NEVER got a call telling me I could pick it up. Second observation, Since I started coming here, the receptionist here has always been rude and always seems upset with everyone. I have called twice to see what is going on with my insurance, and what my co-pay will be and to find out when I can schedule my deep cleaning, but I still have not heard back from her, it’s been over a month already. Mind you she promised to call me right back. Third Observation, during my last visit I had mentioned I was on a certain medication for my health, and the dentist proceeded to give me unwarranted medical advice about my health diagnosis. I felt very uncomfortable and judged for been on said medication. Needless to say I will be searching for another dentist that is kind, caring, and behaves professionally himself and his staff. The only staff member here that actually made me feel like a satisfied patient was the dental hygienist assisting Dr. Rubina.

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Dr. Ivan
May 27, 2024

Dr. Rubina, thoroughly enjoyed your presentation at AADSM. It was well done, to the point, backed by sound evidence, which is the backbone of dental sleep medicine. I am sorry I did not know of you as I put together a Chicago area contingent of sleep experts Friday evening in NOLA. I did come up to say hello, but you were preoccupied with several doctors congratulating you on a terrific presentation. There are so few of us, I am sure we will bump into each other again. Ivan Valcarenghi, DDS, FAGD, D.ASBA, D.ABDSM

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Anne Jane Goodarzi
Feb 17, 2021

I couldn’t be happier with the services I received by Dr. Rubina Nguyen and her staff at Suburban Dental Medicine. I was treated with such professionalism & kindness by every member of the team. I really appreciated the office manager, Tina’s responsiveness & understanding with my concerns. She was especially patient & thorough in facilitating all aspects of my care. Dr. Rubina explained my care in detail to me at each visit, & allowed ample time for my questions. Her patient & warm demeanor really put me at ease. I highly recommend this dental practice, and look forward to continuing my care here.

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