Spencer Dental & Braces

Spencer Dental & Braces Introduce

Welcome to Spencer Dental & Braces, located at 4722 N Southside Plz, Richmond, VA 23224, USA. You can reach their office at (804) 533-7634 or via mobile at +1 804-533-7634. While the Theme Park Directory primarily focuses on leisure and entertainment for local users in Taiwan, it's also important to provide information about essential local services in other regions, such as dental and orthodontic care in Richmond, Virginia.

Based on recent customer reviews, experiences at Spencer Dental & Braces appear to be mixed. One reviewer had a significantly negative experience at the Southside Plaza/Hull St. Richmond VA location. They described the receptionist named Carmen as rude, belligerent, evil, and mean. This reviewer stated that despite having a 4:00 PM appointment for their two sons, they were left waiting until 4:40 PM, at which point Carmen allegedly told other employees that all patients had been seen and left for the day. The reviewer also expressed disbelief regarding Carmen's claim that their insurance would not go through, stating that their insurance was valid and had been used the previous day at a different dental office. The reviewer felt that this negative treatment was racially motivated, noting that Hispanic patients were treated with kindness and care.

In contrast, another reviewer had a more positive experience with the staff at the same location, describing them as "very nice and helpful" and noting a "very calming atmosphere." This reviewer did mention an issue with an appointment being mistakenly scheduled at a Georgia location, despite their history being only in Virginia. They also praised the "uplifting and witty" new staff members.

The available reviews present a contrasting view of Spencer Dental & Braces at the Southside Plaza/Hull St. Richmond VA location. While some patients have found the staff to be nice and helpful and the atmosphere calming, there is also a serious allegation of rude and potentially racially biased behavior from a specific receptionist. Information regarding the dental and orthodontic services offered, the general environment of the clinic beyond the waiting room, or any promotional information is not detailed in these reviews. Local users are advised to consider these differing experiences and potentially seek further information or clarification from the practice directly when making decisions about their dental and orthodontic care.