Southern Smiles Family Dentistry

I've visited Southern Smiles Family Dentistry three times in 2024. During my visits, I had two main concerns: the facility was not clean, and there was an unpleasant smell. I also didn't appreciate their procedures due to concerns about sanitation. Recently, I discovered that they attempted to overcharge my insurance and me personally. They tried to collect additional money for incomplete procedures, even though they had promised to get my signature in advance. They should not have collected payment without providing the service. On a positive note, the staff were friendly.

Yes, everyone is really nice and my children were treated very kindly. I really like the staff. However, when my filling needed to be replaced, after only 18 months, I went somewhere else to have it refilled. At that time I asked my new dentist about a cavity I was told needed work at the very back of my back tooth. They told me there was no cavity back there at all and showed me the X-rays. Was I getting scammed at Southern smiles? I couldn’t believe it.

A very bad decision coming to this place. Unfortunately they make you wait for ever for a first consultation when I already had appointment. They own a outdated x-ray machine and takes long time to do this procedure and I’m concerned about the radiation. Once this is done after a long while the lady came to measure my gums and said that I have a “very bad periodontal disease” and I need to follow an expensive treatment plan with tons of appointments otherwise my teeth are going to fall!!!?? This sounded very odd and I had very hard time to believe it. Last and not least, they need to hire a cleaning crew. This place should be more hygienic to perform people’s dental care. It’s a tooth in the floor from previous patients. I’m sorry for my time lost and the money wasted here but I wish them good luck to improve their performance with their clients. Recently went to another dentist and they said I have no periodontal disease and my teeth and in perfect health like I thought.

I love this family dentist they really take care of you and have great energy and I love supporting my fellow Howard University Alum!

My children (13 and 10) had a great visit once again with Dr. Evans and Dr. Hollifield recently. They went in for their 6 month cleaning appointments. I don't often write reviews, however felt it necessary to give a glowing review of the new front office personnel. The new receptionist was very warm and welcoming upon entry to the office. She immediately checked my children in and confirmed she had received our forms. The kids were brought back to start their appointments a few minutes later. Throughout their visit, the receptionist provided updates as to how things were going with their visits until each doctor came out to give me the overall review. I also appreciated that she asked if I needed school excuse letters because I always forget to ask. My kids have been consistently coming to this office since they were 2 years old and we have never had a bad experience. We'll be moving across town this summer but I have no intentions on finding a new dental provider. Southern Smiles you're stuck with us!

Always have a good experience with Dr Hollifield. She listens to concerns and has helped me get over dental anxiety. She recommends treatments to help keep my teeth in good shape and have not had a cavity since seeing her all these years.

Southern Smikes Family Dentistry is great dental office.Dr. Hollifield and Dr. Evans are good at explaining what is going on with your teeth. When I have needed emergency dental care I've been worked in immediately. The staff is very courteous!They have gained a life-long patient.