Smiles West - Mission Hills

Welcome to Smiles West - Mission Hills, located in Mission Hills, California. As part of the Theme Park Directory, we are providing information about this dental practice based on available patient reviews. It is important to note that patient experiences vary significantly, with both positive and negative feedback.

One patient reported a positive experience with the reception staff, describing them as very polite, helpful, and professional. They also praised the dentist for being very gentle. However, they reported a negative experience with the x-ray technician, who dropped their glasses and was slow to pick them up, which they found unprofessional and rude. This patient chose not to address the issue with the staff at the time because they planned to return.

Conversely, another patient reported a highly negative experience due to long wait times. They described their son's 3 PM appointment, for which they arrived at 2:50 PM, as resulting in x-rays at 4:10 PM and the actual room visit after 5 PM. They also noted their daughter, with a 4 PM appointment, was seen before their son. They criticized the staff for putting them in an exam room after x-rays just to avoid further inquiries about the wait time. This patient expressed extreme dissatisfaction with the wait times and overall time management of the practice.

Therefore, potential patients should be aware of the mixed reviews and consider them carefully. While the reception staff and dentist are praised for their professionalism and gentleness, the reported issues with long wait times and unprofessional behavior are significant factors to weigh.

Key points from patient reviews include:

• Polite, Helpful, and Professional Receptionists: Positive feedback regarding front desk staff.
• Gentle Dentist: Praised for gentle dental care.
• Long Wait Times: Significant criticism regarding extended wait times.
• Unprofessional Staff Behavior: Reports of rude and unprofessional conduct by x-ray technician.
• Poor Time Management: Criticism regarding scheduling and patient flow.
• Mixed Patient Experiences: Significant variation in patient satisfaction.

If you are considering Smiles West - Mission Hills, you can contact them at (323) 676-7318 or +1 323-676-7318, or visit them at 10331 Sepulveda Blvd, Mission Hills, CA 91345, USA. It is strongly recommended to contact the office directly to inquire about their services and to clarify any concerns, especially regarding wait times and staff behavior. Potential patients should carefully consider the reported concerns alongside the positive feedback about the reception staff and dentist.