Smilebliss Orthodontics

Smilebliss Orthodontics, located at 4731 Opus Dr, Colorado Springs, CO 80906, provides orthodontic services. You can contact them at (719) 579-9773 or +1 719-579-9773.

Based on customer reviews, there are significant concerns and conflicting reports regarding the practice:

• Positive Experiences:
  • Dr. Arango is praised for providing honest consultations and professional assessments.
• Negative Experiences:
  • Allegations of treating Medicaid patients as "second-class" citizens.
  • Restrictions on appointment scheduling for Medicaid patients.
  • Reports of unprofessional behavior from staff, including verbal abuse and physical contact with a minor patient.
  • Concerns about the quality and effectiveness of orthodontic treatment, with accusations of prolonging treatment to exhaust Medicaid benefits.
  • Reports of a failed orthodontic treatment.
  • Reports of staff, specifically a front desk person named Christine, being unwelcoming.

Due to the stark contrast in reviews, particularly the serious negative experiences reported alongside positive interactions with Dr. Arango, potential patients should be aware of the range of potential outcomes. It is recommended to thoroughly discuss any concerns or past experiences with the practice before proceeding with treatment. Pay close attention to all communication, especially regarding treatment plans, appointment scheduling, and staff interactions. If you are a Medicaid patient, be sure to ask detailed questions about how your insurance coverage will affect your treatment and scheduling options. Due to the reported issues with staff behavior, it is advised to be vigilant regarding interactions with all staff members.