Smile Central Dental

Smile Central Dental Introduce

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Smile Central Dental is located at 140 Market St 2nd floor, Paterson, NJ 07505, USA. They can be reached by phone at (973) 742-4200 or +1 973-742-4200.

As part of the Theme Park Directory, which aims to provide local users with information on various services, Smile Central Dental is presented here as a dental option in the Paterson area, with a specific mention of their children's area on the 4th floor.

Based on customer reviews, Smile Central Dental has received significant negative feedback concerning their customer service, particularly regarding the reception staff. Multiple reviewers have described the receptionists as rude, unhelpful, and displaying poor communication skills.

Reviewers have reported issues with appointment scheduling and confirmation, with instances of appointments being denied despite prior scheduling. There are also complaints of long wait times and a lack of organization in calling patients for their appointments.

Specifically, one reviewer described a situation where their child's name was on the appointment list, but they were not called for hours, leading to an argument with the receptionist. Another reviewer mentioned difficulties in changing appointment times and expressed frustration with the staff's lack of empathy and professionalism.

Reviewers have also expressed concerns about the staff's general attitude towards patients, suggesting a lack of care and respect. There are complaints about the staff not addressing patient concerns or returning calls from those trying to reach a manager.

The consistent negative feedback regarding the reception staff's behavior and the overall customer service experience suggests potential issues with the practice's administrative management. Potential patients should be aware of these concerns and consider them when making decisions about their dental care.

In summary, Smile Central Dental offers dental services in Paterson, NJ, including a children's area. However, the practice has received numerous complaints about poor customer service and unprofessional behavior from the reception staff. Potential patients should exercise caution and consider these reviews before seeking treatment.