Smile Center

A good friend referred me to this dental office. The office itself is beautiful, impeccably clean, and has updated technology, which I appreciated. They were very thorough with the X-rays and scans, which took some time, but I didn’t mind since they were clearly meticulous. However, instead of discussing the recommended treatments afterwards , the dental hygienist told me I’d need to return for another appointment with the dentist to go over the results. This seemed a bit unusual, but I went ahead and scheduled the follow-up. At the second appointment, I arrived on time but waited over 45 minutes without anyone informing me that the dentist was running late. When the dentist finally came in, he spent a lot of time explaining how I supposedly needed seven crowns to improve the “aesthetic” of my teeth. While I know I have a few cavities, this recommendation felt excessive. Since the appointment ran long and I had a prior commitment, I couldn’t stay to discuss the details of the work, payment options, or insurance with the admin team. They assured me I’d receive an email or call with that information, but it’s been three weeks, and I’ve heard nothing. This experience has been a complete waste of my time. I’ll be requesting my X-rays and looking for a different dental office, as this lack of communication and disregard for customer service is unacceptable.

You guys are the greatest. I always feel so welcome; thank you Bobby. And, Lucy is the best. She is so patient, kind and thorough. And, of course Dr McNerney comes in with his great sense of humor and does his investigation after my cleaning. I feel I am in Wonderful hands.

By far the Best Dental experience I have ever had! The office itself is beautiful and clean. In the waiting room they have refreshments while you wait, which you will not have to, as they are always prompt and on schedule. It is always accessorized with upcoming holidays decorations. They have new and amazing technology to better help them give you the best results for all of your dental needs. The Staff!! From the moment you walk in, to the moment you leave, you are taken care of by professional, friendly and amazing people, I mean literally everyone. They are all talented and really invested in your dental health and comfort. The only negative thing I take away from my experience is that, they are so good at what they do I will not be able to see them more often than regular check ups. I never thought I would miss going to the Dentist’s office more frequently lol. Thank You Everyone at Smile and Implant Center if Rockland, you are the best of the best

I have been going to the Smile Center for over 25 years! Dr McNerney and staff are kind, knowledgeable and professional! Due to a long history of dental complications I am extremely phobic. I know when I am there I am in their cars best! I could not be more grateful!

I had a cleaning today with Lucy. She is a remarkable hygienist also very kind and sweet. I feel like I really get a good cleaning and thorough examination with her.