Sierra Family Dentistry

Please read the other poor reviews as they are all in alignment. I really liked this office because everyone was so friendly. I gave them my new insurance and called to verify in network, even day I went in made sure everything covered before getting x rays. Came back and said yes I am. So we went ahead with appointment. This is how I have always made sure my insurance has covered a cleaning. I always say of have them check again. I then got a 200+ dollar bill they demand I pay. I spoke to Emily the office manager and she pulled my insurance said I was in network but then insurance just didn’t pay and was out of network (make any of it make sense) and said oh well basically I have to pay it. I then told her this has never in my life happened with any insurance I’ve carried. She said we can lower it to the new patient special which still does not make me happy they could be so lax with insurance coverage in a time like this. They also felt like they were pushing sales on me when I did not want braces yet. I should have taken that first sign as I am now reading reviews and am seeing a trend in the poor reviews. If they had figured out my insurance and didn’t just keep calling me saying I owe 200+ I would have kindly left a better review. I can’t imagine doing this to an elder patient. Luckily I am young and can handle this myself. Please be advised.

Avoid this place like the plague. Firs they will check how much insurance credit you have and, accordingly, will maximize their services. I had to pay in advance from my own pocket and once the insurance payed them they rightfully deducted the patient's responsibility but they moved the number and services in order not to give you any refund. Awful business practice. Try anywhere but here.

I'm 68 years old, this is the best dentist I've ever been to in my whole life. If you're looking for dental care that is compassionate and accurate in their diagnosis and I highly recommend Sierra Family Care Dentistry. Thank you Vince and thank you Amanda

Most thorough dental exam and cleaning I have ever had. Everyone was top-notch, professional, friendly, nice and educated. I will never need to find a new dentist again! We are in good hands with Sierra family dentistry.

Competent, conscientious staff who willingly and candidly answer all my questions. Have pretty "high-maintenance" teeth but Dr. Rauschel and staff have managed to keep them chewing.

Wonderful, caring dentists and staff. Take time, are cheerful. It’s a pleasure to be there. They even have AI technology in their software to look at a dark shadow on my xray which then determined the tooth was still ok. Have been a patient for 8-10 years, ever since recommended by my implant surgeon. At 80, I have been to many dentist offices and this is consistently the best!

This is an amazing office. The staff is super friendly and Dr. Rauschel makes you feel comfortable with whatever issue you may be experiencing. I totally recommend this office for your dentistry needs.

Excellent staff. Very professional and very skilled. Up to date equipment and clean environment. Highly recommend Sierra Family Dentistry.