Santa Clara Family Dental
Contact Number: (408) 241-4111
Mobile phone: +1 408-241-4111
Website: www.santaclarafamilydental.com
Email:
Opening Hours:
Address: 2725 El Camino Real #109, Santa Clara, CA 95051, USA
Location
Customer Reviews
I usually avoid leaving negative reviews, but I’ve had enough of how this office operates. It’s extremely disorganized. I thought I found a good dentist, but unfortunately, that wasn’t the case. When I first visited this office, I specifically asked for details on what my insurance would cover for the services I needed. I followed up multiple times and was assured I’d receive an email, which never came. After the services were completed, I was blindsided by a large bill that I’m still paying off. To make matters worse, I had an appointment scheduled for this month, which I confirmed multiple times. Then, I was informed they decided to close for the day before Thanksgiving without prior notice. The lack of organization is unacceptable. I strongly recommend doing thorough research before choosing this office. They’ve lost my business.
I cannot say enough good things about my experience at Santa Clara Family Dental. From the moment I walked in, the person at the front desk was warm, welcoming, and extremely understanding of my dental anxiety. They made sure I felt comfortable right away, which set the tone for the rest of my visit. They were patient, accommodating, and took the time to explain every step of the process, ensuring I was at ease the whole time. Their professionalism, combined with genuine care and concern for my comfort, truly made a world of difference. If you're looking for a dental office that goes above and beyond to accommodate patients with anxiety, this is the place!!
Exceptional Care and Service at Santa Clara Family Dental Our family had an absolutely phenomenal experience at Santa Clara Family Dental, and I can’t recommend them highly enough! From the very first phone call to our appointments, every interaction reflected their commitment to exceptional service and care. It all started with a call to schedule appointments for myself, my wife, Prathiba Ramachandramurthy, and our daughter, Supraja Sumanth. The front desk receptionist went above and beyond, even setting her lunch aside to assist us for nearly 25 minutes. She patiently created patient profiles for all three of us and worked diligently to find appointments that suited our busy schedules. Incredibly, she scheduled my daughter and me together on a Saturday afternoon and my wife for the very next day. Her cheerful and helpful attitude throughout the process was truly admirable. When it came to our dental appointments, the experience exceeded all expectations. My wife Prathiba will share her own glowing review of her routine cleaning and checkup, but I must say that both my daughter Supraja and I were amazed by the quality of care. Dr. Bagha and Venessa worked wonders with my daughter’s teeth. Supraja had a stubborn white plaque on her front teeth that we couldn’t remove, despite trying everything for weeks. Dr. Bagha and Venessa’s skill and precision removed it effortlessly, leaving her teeth sparkling clean—she now has teeth that could rival any beauty pageant contestant’s! During her routine checkup, Dr. Bagha was also quick to detect a dental cavity and took immediate action to ensure it was addressed early, preventing any complications or unnecessary procedures in the future. For my own cleaning and checkup, Dr. Bagha and Venessa delivered a level of care and diligence that was unmatched. Without rushing, they performed a regular cleaning that matched or even surpassed the deep cleanings I’ve received from previous dentists. With 1000% confidence, I can say that you won’t find the meticulousness and diligence that Dr. Bagha and Venessa demonstrated anywhere else. The result? Sparkling, clean teeth and a fresh, rejuvenated mouth! One might think writing such a long review would be a time-consuming, boring task. Writing reviews has never been my favorite or enjoyable activity. However, for this one, it was a pleasure. I felt genuinely happy, nice, and kind of enjoyed every moment of writing this review for Santa Clara Family Dental. At the end of this week, a big, big, big thank you to Santa Clara Family Dental for giving all three of us dazzling, sparkling teeth! If you’re looking for a dental clinic that combines unmatched expertise, genuine care, and an exceptional patient experience, look no further than Santa Clara Family Dental. We are thrilled to have them as our dental care providers and wholeheartedly recommend them to anyone in search of the best dental care! — — Sumanth Lakshminarayana
Visited this place given the amazing reviews! However my experience here was poor. If you are wondering why this place has so many glowing reviews, because they literally ask you to review them when you visit asking you to do that in front of them. It gets hard to refuse Dr Sajid is quite unfriendly, but more importantly my rating is because they quoted me needing worth $20,000 of out of pocket expenses and lots of dental work including root canals and filings. I visited a different dentist 6 months later and they said I don’t need any dental work, and the recommended work should be symptom based, and given I didn’t have any issues, I should be fine. It is appalling how Santa Clara family dental made up work I absolutely urgently had to do and were very pushy about getting follow up appointments scheduled. Avoid at all cost!
I’ve been visiting this clinic for about 3 years and have had several treatments done here. Everyone is very friendly and professional. This includes the staff I interact with frequently: Dr. Sajid, Dr. Nguyen, Zahra, Mona, and Jennifer. Dr. Sajid and Dr. Nguyen are excellent at what they do. I’ve had 4 crowns done there, and they were patient, careful, and made sure to address all my concerns. I can count on them to take care of any dental issues. Mona is incredibly kind and gentle. I’ve also noticed that Dr. Sajid and Mona work very well together; they don’t need to communicate much because Mona instinctively knows what Dr. Sajid needs. Zahra is super helpful with scheduling and very knowledgeable about insurance. She will figure out any issues for you. The hygienist, Jennifer, is very patient and detail-oriented. She’s also very knowledgeable. I had a deep pocket in my gum that used to swell frequently. Jennifer recommended a treatment, and since then, the swelling hasn’t returned, and the deep pocket is now under control.
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