Sam English, D.D.S.

If I could give a zero I would, they had to reschedule so many times, I kept asking to get a false tooth and a bridge but they seem to never want to be bothered with helping me, finally decided to go to another dentist and I called asking for my X-rays and Robin promised to send them but yet again another broken promise. When I went to this new dentist they said I had allot of tartar ( my last cleaning was 6 months ago at Sam English) but the amount I had was more than 6 months worth, also found a cavity that was definitely more than 6 months ago. All that money wasted because they didn’t do what they said they did…so disappointing but I’m glad I left!

They suck took my information cleaned my teeth twice and lost my xrays. I canceled all of my appts moving forward and they still sent me a notification for my appt. I don't know how they stay in business. Just simply unprofessional. If there was a zero star to be had it's them.

This place has gotten terrible. Lost my appointment can’t keep dentists. The receptionist said she didn’t blame us for leaving. I have been a patient for over 15 years now I have left

Terrible business, took my insurance and set me up for an appointment a month and a half out. An absurd amount of time to wait. Then as appointment was about to happen they called to tell me they would no longer take my insurance after waiting a month.

My family and I went to this practice for about 15 years. As others have been saying, in the last 2/3 years they have dramatically gone down hill. During the maximum height of COVID I came in and could see no one behind the desk were wearing masks. They also allowed patients in the waiting room to not wear masks. If this was a normal store, that would be one thing, but this is a doctor's office. Very unprofessional. The last time time I went for a cleaning I waited for 15+ minutes (past my appointment time) for someone to appear at the window. I ended up calling out "hello?" and was met by a very annoyed secretary telling me that I needed to wait for her to finish her lunch before she could help me. I ended up waiting nearly an hour in the waiting room before being seen.