Sage Dental of Waterford Lakes

Welcome to Sage Dental of Waterford Lakes, a Dental Clinic located at 688 N Alafaya Trail #107 in Orlando, Florida. You can contact us at (321) 281-8555 or +1 321-281-8555. Sage Dental is a dental service organization with multiple locations.

Patient reviews for the Waterford Lakes location present a mixed view of the services. One patient had a positive experience with the dental technician, describing them as "extremely nice and understanding." They appreciated that the technician took the time to explain everything thoroughly, ensuring the patient understood before making any decisions, which helped them feel more at ease. All their questions were answered without judgment, and this patient felt their "new journey towards smiling again" was off to a good start.

However, this same patient noted an issue with scheduling, stating that the online and in-person scheduling systems did not seem to match up, which was also the case with different phone numbers. They felt that communication between the office staff of different doctors or departments and patients could be improved, as it seemed like they all used different scheduling systems. On a positive note, they found the office staff to be flexible and understanding once the issues were explained to them.

In contrast, another reviewer explicitly identified themselves as a patient of Aspen Dental (which shares the same address and phone number as Sage Dental of Waterford Lakes) for the past year and reported a "low quality experience," feeling treated "like cattle." This reviewer detailed several negative points:

• During the consultation, they were provided a list of services with associated costs that went beyond what was covered by most dental insurance plans, without any explanation of the reason or need for these additional services.
• When they had questions regarding this list, the dentist was unavailable to answer, and neither the hygienists nor the receptionist could provide intelligent answers or assistance.
• Aspen Dental required confirmation at least two weeks prior to an appointment, which was provided. However, Aspen Dental cancelled their appointment the day before without any explanation and had internal policies that made it impossible to reschedule within the next month.

Based on these reviews, Sage Dental of Waterford Lakes (or Aspen Dental at this location) has technicians who are praised for their kindness, understanding, and clear communication. However, there appear to be significant issues with scheduling coordination and communication between different parts of the office. Additionally, one reviewer reported a concerning experience regarding potentially unnecessary and unexplained costs, unavailable dentists for questions, and problematic appointment handling. Local users considering this Dental Clinic should be aware of these mixed experiences, particularly the potential for scheduling difficulties and the reported issues with transparency regarding treatment plans and costs.

Sage Dental of Waterford Lakes

688 N Alafaya Trail #107, Orlando, FL 32828, USA