Sage Dental of Fort Myers (formerly Horizon One Dental)

Sage Dental of Fort Myers, formerly Horizon One Dental, located at 8004 Summerlin Lakes Dr, Fort Myers, FL 33907, USA, has experienced significant changes following its acquisition. Patient reviews reflect a mix of experiences, with concerns about service changes and staff interactions alongside positive initial impressions.

Some long-time patients express disappointment with the changes. They report a decline in professionalism and a shift in the overall atmosphere. One patient, who had been with the practice for over 20 years, noted a traumatic cleaning experience and felt pressured to undergo a deep cleaning at an unexpected cost. They also described an unprofessional interaction where staff members spoke in Spanish and offered a discount only after initially refusing a standard cleaning. This patient ultimately left the practice feeling appalled. Conversely, other patients report positive initial experiences. They praise the hygienist, Maria, and the technician, Lleyema, for their excellent service. They also appreciate the detailed explanations provided by one of the dentists and the ease of the check-out process. The mixed reviews suggest that while some aspects of the practice, such as the hygienists and technicians, continue to provide good service, the overall patient experience has been negatively impacted by the acquisition.

Key features of Sage Dental of Fort Myers (formerly Horizon One Dental) include:

• Mixed Patient Experiences: Significant variation in patient satisfaction post-acquisition.
• Concerns About Service Changes: Reports of declining professionalism and pressure for additional services.
• Positive Hygienist and Tech Experiences: Praise for specific hygienists and technicians.
• Billing Concerns: Reports of unexpected costs and unprofessional billing interactions.
• Changes in Atmosphere: Long-time patients note a significant shift in the practice's environment.

Patient reviews indicate a mixed experience at Sage Dental of Fort Myers (formerly Horizon One Dental). While some patients have positive interactions with specific staff members, concerns about service changes and billing practices are significant. Prospective patients should consider these mixed reviews when making a decision.

For inquiries or to schedule an appointment, please contact Sage Dental of Fort Myers (formerly Horizon One Dental) at (239) 267-7385 or +1 239-267-7385.