Sage Dental of Downtown Orlando

I DO NOT RECOMMEND THIS PLACE AT ALL. You go with your dental insurance, and they want to charge you nearly $300 for a cleaning that’s clearly covered by insurance. That’s the whole point of paying for dental insurance—to get two cleanings a year. They responded by saying they do a “deep cleaning,” which I DID NOT NEED. I explained that I only wanted the regular cleaning that my insurance covers, which I’ve been doing for over two years with the same insurance, paying $0 every time! They then insisted that I’d have to pay almost $300, then supposedly $70, and finally another person chimed in to say that it would depend on the doctor’s diagnosis. I made it clear that I only needed a standard routine cleaning, the kind you’re supposed to get every six months. It’s OBVIOUS they just want to take your money, blaming it on the insurance. Honestly, I do NOT recommend this place at all. There are other decent dentists who won’t try to scam you and will give you an honest diagnosis instead of one made to benefit them. PS, every time I called, they never mentioned I’d have to pay $300 for a deep cleaning because it would “depend on the doctor’s diagnosis.” SCAMMERS! 😣

Update 2024: I went to Sage with my concerns and I was brushed off. I was told that the issues were my fault. This is a very sad excuse for a dental company and please avoid them at all costs. I am out 1000s of dollars from this company from the botched dental work they have done and me having to get it fixed and be in pain for several years with them gaslighting me stating that it is my fault. Update: I highly recommend going to Winter Park Smiles instead! I’ve been going to Sage for years and they stated I have to get deep cleanings and at Winter Park Smiles they stated I don’t need those at all and my teeth and gums have been healthier than ever. I learned that deep cleanings are usually for older people as younger people do not need them. They stated Sage upsells products in order to make a profit and that seems unethical to me. I started coming here because my dentist transferred here. He is overall great and that is why I followed him. The first time I came the hygienist was very rough, I was in tears, and I had ongoing pain. I went to my regular doctor and they said the cleaning gave me an oral infection. The second time I tried to schedule an appointment for over a year and ended having to schedule 6 months out. Then they canceled my appointment because of the hurricane and couldn’t get me in until 3 months. I specifically requested to not see the same hygienist again and explained my issue with him and of course they put me with him. Then I go in today with an open mind and first of all he was not friendly at all and didn’t interact with me. When he was checking my gums he stabbed each gum very hard to the point I was tearing up. It should not be that hard. Then he tells me I need $800 worth of cleanings due to extra needed medication. I told him my cleanings are $70 copay and I just want to do that cleaning and he said we can’t do that you need to pay the $800 or you don’t get the cleaning. My dentist comes in and we get to talking and he says I really need the cleaning and I 100% agree and told him I cannot pay $800 out of pocket for a cleaning. He then talks to the hygienist to take some of the things off to do just a cleaning & then it is $280. The hygienist says we took these things off and then makes air quotes and says, “because you don’t need them.” Then asks me if I want to do it. I say I need to call my fiancé and speak with him about finances first and the hygienist asks me do you want to do it or not? I state I need to call my fiancé. He then asks me again if I want to do it and I say are you able to do it today? He says, “well I can but it’s already 10:30, so we can schedule you another day.” I ask does that mean he can do it or not? He repeats the same thing that he can do it but he can schedule me a next day because it’s already 10:30. This response made no sense & usually when you go in they do your cleaning the same day. I’ve never experienced where you have to come back for a cleaning. Just overall a sad experience because I left without the cleaning that I very much need and have waited a long time for and felt disrespected.