Ruby Dental & Braces

Welcome to Ruby Dental & Braces, located at 3510 Bardstown Rd, Louisville, KY 40218, USA. As part of the Theme Park Directory, we aim to provide objective information to local users. Based on recent customer reviews, Ruby Dental & Braces has elicited varied experiences, with some concerns raised regarding treatment recommendations, parental access during appointments, staff patience, and front office consistency.

One long-term customer, who had been visiting this location for their child's dental care since they were five years old, reported a decline in their experience over the past three years, coinciding with the practice becoming Ruby Dental. This reviewer expressed concern about the frequency of extensive work being recommended for their children. They recounted an instance where their five-year-old was diagnosed with three cavities and referred out due to a perceived lack of cooperation. However, subsequent evaluations at the referral institution found no cavities, and the child exhibited cooperative behavior. This reviewer also highlighted Ruby Dental's policy of not allowing parents in the back with their children, contrasting it with other practices, and expressed concerns about the staff's patience and a perceived lack of cleanliness in the office. As a result, this parent is in the process of transferring all their children's dental care elsewhere.

Another reviewer, who was still in the process of evaluating the practice, expressed disagreement with the policy of not allowing young children to go to the back for procedures by themselves. They shared an experience where their eight-year-old, who was having three teeth pulled, requested their parent's presence for comfort. While the staff eventually agreed to make an exception, the initial reluctance was a significant concern for this reviewer, potentially leading them to switch dentists. Additionally, this review noted inconsistency in the helpfulness of the front office staff, with experiences ranging from helpful to problematic in obtaining necessary information.

Services and Features:

• General dentistry services (implied)
• Braces/Orthodontic services (implied by the name)

Customer Reviews Highlight:

Recent reviews of Ruby Dental & Braces indicate potential concerns regarding the consistency of treatment recommendations compared to other dental providers. A significant policy mentioned is the restriction of parental access to the treatment area with their children, which has been a point of dissatisfaction for some parents. There are also mentions of perceived impatience with children during procedures and inconsistent service from the front office staff. One review raised a concern about the cleanliness of the office. Potential patients, particularly those with young children or those who value parental presence during dental appointments, may want to consider these aspects when making their decision.

Ruby Dental & Braces in Louisville, KY, offers general dentistry and orthodontic services; however, recent feedback suggests potential issues related to treatment recommendations, parental involvement in appointments, staff patience, front office consistency, and office cleanliness that prospective patients may wish to consider.

Contact Information:

For appointments or inquiries, please contact Ruby Dental & Braces at:

• Phone: (502) 874-5141
• Mobile: +1 502-874-5141
• Address: 3510 Bardstown Rd, Louisville, KY 40218, USA

If you are in the Louisville, KY area and considering Ruby Dental & Braces for your dental needs, it is recommended to inquire about their policies, particularly regarding parental access during children's appointments, and to consider the range of experiences reported by other patients. We hope this objective summary of recent feedback assists you in making an informed decision about your dental care.