Rothbauer Dental
Contact Number: (253) 582-9010
Mobile phone: +1 253-582-9010
Website: rothbauerdental.com
Email:
Opening Hours:
Address: 12502 Vernon Ave SW, Lakewood, WA 98498, USA
Location
Customer Reviews
I found Rothbauer Dental to have a very pleasant, customer-centric atmosphere. The staff was attentive, friendly, and genuinely interested in what I had to say. Dr. Ian Rothbauer took all the time needed to explain my situation and options in an easy-to-understand manner, and he seemed pleased to do so. While I didn’t have an ailment requiring Rothbauer Dental’s skills and expertise at this time, I left with a strong and clear plan of how to proceed.
If you have any amount of dental anxiety PLEASE come see Ian. I’ve avoided dentist for over 10 years due to a botched root canal job . I haven’t felt comfortable in a dentist office since . After one trip to Ian’s office that all changed . The process to get checked in was easy. The staff—extremely warm and welcoming. From the front desk help to any of the assistants that stopped by everyone was knowledgeable, on the same page , but simultaneously were able to multiple tasks and handle multiple people all at once. Watching them move around with ease and organization really helps give you confidence about the people you are trusting to work on you. Ian himself is incredible . He was not rushed. He was funny and able to help me relax and I was able to get a cleaning , and a new crown in less than 2 hours . There was no being annoyed that he had to do this or that he had to explain something to me a few different ways . There was only assurance and digestible explanations so you don’t have to sit there scratching your head at what they are telling you. The work I got here was the best work I think I could have gotten and i hope if you are late on your last cleaning or in any amount of hurt that you take the time out of your day and schedule an appointment with THIS office . When I left this office I cried with tears of joy not tears of pain and that’s the first for me and I hope you may also have a first here too.
Our family has been with Rothbauer Dental for three generations. The one time our insurance required us to find other care was the worst. When we were able to go back to the Rothbauers, we practically ran back. The staff has always been upfront about cost and time. Ian takes great care in is work and for his patients. We are so thankful to continue to have a family owned business who truly cares about us and that we can trust. I've had other nightmare dental experiences but never with the Rothbauers.
Updated: i left this office after the dentist tried to repair a cavity on dental cement left over from a retainer i had during braces decades ago. Brought this to the attention of the office who wanted to charge me $1k. No response, went to another office had the cement removed for free during a cleaning. Dishonest and also like others have said condescending, i also grind my teeth at night and when i do physical activities like riding motor and pedal bikes. The Dr said it looked like drug use and the second dentist offered me a mouth guard. As you can see in my last review i loved this office but the dentist is a money hungry scummy dude. Fantastic! I'm not the best when it comes to flossing or taking care of my teeth. I brush daily but don't see a dentist regularly and usually dread the idea of going. This place however is fantastic I had to get a little bit deeper cleaning than most people. Michelle was great she was informative gentle and really pleasant to be around. I made another appointment and have no plans of going anywhere else. This place all around is top notch when it comes to service it's been in the same family for 3 generations and you can tell they really care about the people they serve.
Dr. Ian and his staff are amazing. Cannot say it any better. They also aim to provide the best dental services to this county's veterans, they are true professionals at the top if their game. Please if you have any dental needs call Rothbauer Dental ASAP.
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