Robert Pulliam, DMD, MS

Welcome to Robert Pulliam, DMD, MS, located at 4205 Hillsboro Pike Ste 101, Nashville, TN 37215. As part of our Theme Park Directory, we are introducing this dental practice to our local users. Robert Pulliam, DMD, MS, has received mixed reviews, with some patients praising the environment and doctor's knowledge, while others report significant concerns about billing and professional conduct.

One patient reported a highly negative experience, primarily concerning insurance and billing issues. They stated that the front desk staff failed to verify insurance coverage before their surgery, despite promising to do so. The patient was told to proceed with the surgery based on an online estimate, with a promise of follow-up confirmation that never occurred. Two months later, they received a bill for the full amount. When they contacted the office, Dr. Pulliam "verbally berated" them and attempted to shift blame. The patient also reported overhearing Dr. Pulliam and staff making disparaging remarks about them and other patients after the phone call, which they recorded. This experience highlighted concerns about unprofessional behavior and poor handling of billing and insurance matters.

Conversely, another patient reported a positive experience, describing the environment as "calming, clean, and relaxing." They felt "welcomed" by the staff and found Dr. Pulliam to be "extremely personable and knowledgeable." They appreciated that Dr. Pulliam "took his time to explain the procedures" and "answering all questions." This patient described their experience as "fantastic."

These contrasting reviews highlight a significant disparity in patient experiences, with serious concerns about billing and professionalism alongside positive feedback about the environment and Dr. Pulliam's knowledge.

Here’s a summary of the patient feedback:

• Negative Experience with Billing and Insurance: Reports of unverified insurance, unexpected bills, and failure to follow up.
• Unprofessional Behavior: Complaints about verbal berating and disparaging remarks from Dr. Pulliam and staff.
• Positive Environment: Praised for a calming, clean, and relaxing atmosphere.
• Knowledgeable and Personable Doctor: Dr. Pulliam is described as knowledgeable and thorough.
• Mixed Patient Experiences: Highlights a significant difference in experiences regarding billing, professionalism, and overall satisfaction.

If you are considering Robert Pulliam, DMD, MS, it is advisable to weigh these mixed reviews carefully. Potential patients should be aware of the reported issues with billing and professionalism. It is recommended to verify insurance coverage and billing details thoroughly before any procedures. Contacting the office to discuss any concerns before scheduling an appointment may be beneficial.