River Run Dental
Contact Number: (804) 262-1060
Mobile phone: +1 804-262-1060
Website: riverrundentalspa.com
Email:
Opening Hours:
Address: 7820 Shrader Rd, Richmond, VA 23294, USA
Location
Customer Reviews
It’s hard to find a good dentist that you can trust which is why I have been coming here for years. Dr. Adler is genuinely caring. She makes sure you understand what they are doing every step of the way and she makes sure that what they are doing is not painful. She and her hygienists are super patient and understand that it can be a bit stressful going to the dentist. I don’t think anyone likes to go to the dentist, but they definitely make it as good as it possibly can be. I have never had a bad experience and never have any of the staff been unpleasant. They all wear their beautiful smiles! I have recommended them to many of my family and friends which are now all current patients. I appreciate their care!
This is HANDS DOWN, the best dental office I have EVER visited. Gabriella , Lizzie and Dr. Adler were so patient and kind, they didn't make me feel ashamed or judged because of all of the work I need done. They also explained each procedure they were doing or needed to do. The treatment planner (I'm so sorry o forgot her name ?) gave me a breakdown of an estimated cost of how much my next few visits would cost me based on the procedures I needed done that way there is no surprise when I come and I know approximately what to expect. Now let's talk about the ✨aesthetics✨ I wasn't sure if I had walked into a dental office or a spa! There is fully stocked coffee bar with a multi function coffee and latte maker , as well as fully stocked mini fridge with sparking waters and bottled waters, there is also a whole assortment of cute little snacks to choose from. The office is needles to say GORGEOUS. And I love the new patient surprise gift ? Also can we talk about how sweet Dr. Adler is?!!! She's literally the sweetest dentist I have ever visited and I can't wait for her to get my teeth and overall gum health perfect. ( I have to get through all of the yucky stuff and then Invisalign's here we come!!! ) And their complementary services?!! I spent my 3 hour visit wrapped up in a plush blanket while they worked on my teeth. I cannot wait for my next visit and I'm so glad I decided to trust this office ??
This was my first visit and it was a wonderful experience! My hygienist was Amy and she was Awesome! This was, by far, the best experience I’ve had at a dental appointment. From the staff, who were amazing to the menu of items they offer to keep you comfortable during your visit- that was a great option to provide patients! Dr. Saavedra was Awesome! Very professional, explained options very throughly and provided a treatment plan, which worked well within my budget! Thank you all so much and see you soon!
I just wanted to share my experience because I know I’m not the only one with dental anxiety. I had not been to the dentist in 20 years. I had lots of trauma as a child that I won’t detail here, but it kept me from the dentist in my adult years when I actually had a choice to go. On our way on vacation, I bit into a gummy bear and pulled out an old filling of mine. The anxiety set in, and I knew that this was the sign that I needed to go get my teeth looked at. Long story short, I ended up at River run dental off Shrader Road. I have had nothing but amazing experiences since my first visit. I had an initial consultation where they were very gentle, non-judgmental, and talked to me about the status of my teeth and the future. I sat in a massage chair, they have a comfort menu with other items you can request such as earplugs, a blanket, headphones, etc. You can also request sedation for cleanings and dental work. I have been back twice since, once to replace the filling that fell out and today for a cleaning, and I say I’ve never felt better. I’m so grateful that I finally went back to the dentist and trusted River run with my Dental health. I am more confident in my smile now and am excited for the future ( Invisalign). If you have been looking for a dentist to go to, that is gentle and comfortable, please try River run. This is not a paid advertisement lol just my grateful honest review.
As other reviews have similarly stated, the clinic: - finds issues that may not exist, - does poor quality work, - provider behavior felt insincere and they try to sell products/procedures, - long call wait times (calls will also just disconnect)/poor communication After working in healthcare for 10+ years and understanding ethical quality care- this was the worst dental clinic experience I have had. I question the overall integrity of the clinic’s mission as other reviews have indicated.
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