River Falls Family Dental

First visit for my 82 year old mother and so far, so good. All staff were very pleasant and professional. We were in and out in the timeframe they discussed when setting the appointment. Office is very up front about costs of treatment plans and provides that information in advance. First dentist/doctor office I’ve ever seen do this. Usually you get the surprise bill as you’re walking out the door or after insurance is filed. No surprises here. Very detailed explanation and discussion with Dr. Hendrix of findings (with great tech and images shown to support findings) and opportunity to ask Dr, Hendrix any treatment plan questions Upfront office staff available for insurance and finance questions. Very helpful as well. Thanks to all the staff and Dr. Hendrix for making sure my mom was comfortable and addressing her dental needs.

Had a great experience as a new patient. Everyone was very nice and friendly. The dentist explained in great detail what was going on with my teeth.She also shows you pictures and x rays of your teeth while explaining what she suggests is needed for health of your teeth. If the you’re looking for a new dentist I would recommend coming here. I can honestly say I’ve never had anyone explain and show me the things that I learned today about my teeth.

I put off reviewing until I’d actually had some work done, but from my very first consult visit earlier this year, I was extremely impressed by the friendliness of all the staff, and the thoroughness and transparency shown by Dr Hendrix and the members of the dental team. They have excellent communication and are very open with answering questions and setting expectations. Like many, I have always *hated* going to the dentist, but River Falls makes it low-stress and bearable.

First time in there and the whole staff was awesome,everyone is nice and respectful. I felt very comfortable with Sydney and the Doctor there. Feel comfortable and not judged was very important to me specially because my smile is something i don’t feel the most confident about.

First time to visit dentist here in the US. Everyone is warm and friendly. they let my wife inside to be with me the whole time. The dentist is very honest although the news is not good they explained everything and suggested what’s best for me.

The staff are very helpful and Dr. Frederick is a skilled professional. This was my first visit there and I am going to have him be my dentist moving forward.