Risas Dental and Braces - El Mirage

Risas Dental and Braces - El Mirage, located at 13053 W Thunderbird Rd, El Mirage, AZ 85335, provides a range of dental services, including braces. You can contact their office at (602) 633-0444 or +1 602-633-0444.

This dental practice has received mixed reviews from patients. Some patients have reported positive experiences, highlighting the professionalism and cordiality of the front office staff. Dr. Matatova is praised for her warm and friendly disposition, and Tanya is commended for her excellent communication skills and kind approach.

Patients who had positive experiences noted the practice's ability to deliver quality and affordable care, with a focus on phenomenal patient service.

However, other patients have reported negative experiences, including long wait times and concerns about service quality. One patient reported waiting over three hours for a regular cleaning, only to be told they needed a deep cleaning and were unable to receive services that day. This patient also expressed dissatisfaction with the rude behavior of a dental assistant and the pressure to purchase a membership for further treatment.

Concerns have been raised about the practice prioritizing reviews over actual patient care, and accusations of deleting negative reviews have been made. Some patients who attended the office for free dental services felt that the office was more focused on gaining new customers than taking care of current patients.

Key highlights from patient reviews include:

• Professional and cordial front office staff (positive reviews)
• Warm and friendly Dr. Matatova (positive reviews)
• Excellent communication from Tanya (positive reviews)
• Affordable care (positive reviews)
• Long wait times (negative reviews)
• Rude staff behavior (negative reviews)
• Pressure to purchase memberships (negative reviews)
• Concerns about prioritizing reviews over patient care (negative reviews)

Potential patients should carefully consider these mixed reviews before scheduling an appointment. It is recommended to clarify all treatment plans and costs thoroughly. If you have any concerns about service quality or wait times, it is important to communicate them to the dental office.