Raleigh Endodontics

I don’t even know where to start! I hate going to the dentist to the point where I don’t go unless my teeth hurt! This place was beyond fantastic from the moment I called and set the appointment to the end of the root canal. By far the best experience I’ve ever had at any form of dentist. Dr.Dalzell was patient polite explained everything to me step by step was awesome when I asked to take a minute to get myself together and 9 hours after a root Canal and I need no pain pills and have zero discomfort. His dental assistant was awesome also she could tell I was not happy to be there and she kept talking to me about things to take my mind off it and was on top of anything I needed.i hope to never need another root canal but if I do I will never go anywhere else. Hands down too notch service and people here

Dr. Dalzell asked me to leave his office in the middle of the consultation for advocating for my disability. I simply asked that his dental assistant take her time with the examination process, 3D x-rays, etc. due to my severe anxiety -- after being struck by a drunk driver as a walking pedestrian and nearly losing my life. The trauma to my teeth doesn't compare to the psychological trauma I survive on a daily basis. Dr. Dalzell, irrespective of your experience with mental health disorders or personal moral values, there is a Code of Professional Conduct that you agreed to follow. What is the purpose of asking for a patient's medical history if it isn't to understand and care for the patient as a whole?

Dr. Dalzell performed a root canal today and I was amazed with the process. Very professional staff, let me know what was going on throughout the procedure. If you need a Endodontist I would highly recommend Dr. Dalzell (Raleigh Endodontics)

This place is sooo professional!!! They gave me reminders of the appointment by text (amazing system btw!!!) the building was easy to find as well. As soon as I walked in, the fear I had to get this root canal done oozed away being welcomed by the nice staff & beautiful plants. Dr. Dalzell was such a Sweet & Caring Man along with his assistant. They talked me through everything & had me out in 1 hour in 30 minutes!!! Their work is phenomenal & I had no issues with pain even days after they worked on my mouth. I’m thankful I found this place.

I had a root canal done at Raleigh Endodontics a few days ago.I was literally scared to do this procedure, but I knew I had to do it.I looked up some endodontists and I selected Dr.Dalzell from the list.When I called to make the appointment, Amanda was very courteous,polite,professional and easy to talk to.She scheduled my appointment and sent me reminders about same. When I walked into the office on the day of my appointment it was clean and welcoming.After I was checked in by Amanda,I was taken into a room by Renae who was also very warm and polite.She did a few routines first before Dr.Dalzell came in the room.She was so professional and kind.She answered a few questions I had about the procedure.Then Dr.Dalzell came into the room and I immediately knew I had made the right choice.He said hello,mentioned my name and gave me a fist bump.What a wonderful,professional human being!He told me about the procedure.Dr.Dalzell was very detailed in his explanations.He asked me if I had any questions before doing the procedure.During the procedure, I did not feel any pain, or discomfort;I was very comfortable.Dr.Dalzell communicated with me during the procedure which increased my level of comfort.I did not have any pains and I did not have to take any pain medication after the procedure.Dr.Dalzell told me that they would call me the next day to see how I am doing and Amanda did call the following day.I keep asking myself if this is real.Dr.Dalzell is the best.I would recommend anyone to visit Raleigh Endodontics if you have a root canal to be done, or any other procedure that he specializes in.I had to give 5 stars.I wish I could give 10 stars.Wonderful and caring staff at Raleigh Endodontics. I gave my reviews to Dr.Dalzell too quickly.My reviews were based off the reception in the office, the knowledge he seems to have about root canals and how pain- free the process was.However,Dr.Dalzell did not recommend that I come back to his office to check if the root canal was done properly.A very technical procedure like that should have been given a post check up and because I have never done the procedure before,I was not aware that he should have done that.He told me before I left his office to make sure I go to a dentist in four weeks and get the permanent filling done.Looking back now, I am thinking that it does not make any sense to do a permanent filling when he was not even sure if the root canal was successful. He should have done another x-ray after to ensure that there were no issues, but he did not. So, I went to a dentist on September 18 to do the permanent filling.The dentist did an x-ray and showed me that the permanent filling cannot be done because Dr.Dalzell did not do the procedure properly. He showed me the x-ray and the part of the tooth that had a dark color just like it was before I went to Dr.Dalzell. The dentist said he must have missed something and there is no way he could do the filling because it will cause problems.He gave me an x-ray of the tooth as evidence. I called Dr.Dalzell office immediately.I was distraught that this dentist who earned my trust, could have done something like that as a professional who was so warm and seemed caring.Amanda, the front desk receptionist came on the line trying to make up stories and cover in every way she could.She called the dentist I went to and told some things that were not true, then came back to say this is what she told the dentist. She is not even a dentist.Why was she even speaking to me instead of Dr.Dalzell who did the procedure? I felt like they all knew that the procedure was not done properly because I did call Amanda and asked her to send a copy of the result over to the dentist that would do my filling , I believe in August, and she told me that they were not able to send x-ray images to another dentist because of some nonsensical reason she gave.So, I asked her to send it to me instead and when it came I could not get it to open even though she gave instructions.This dentist now deserves 1 star or zero star so I have changed my ratings.

Dr Luke Dalzell and assistant Renae were excellent and made my root canal As pleasant as a root canal possibly can be! Dr Luke is personable, patient, caring and thorough. Everyone in the office is so cheery, supportive and professional. I am dancing on rainbows now that my root canal is done! Highly recommended