Proctor Family Dentistry

I’m new to WA and was in need of a dentist that compared to the amazing dentist I had in my last state and I found Proctor! This dental office is always accommodating and does great dental work. I’ve had fillings and a crown done by Dr. Northcutt and he’s always been very pleasant as well. LaRhonda at the front desk is also truly such a gem. She has helped schedule me when I’ve cracked my tooth and needed to get in right away! Very pleased with this place to say the least.

I have been a patient here for years and I am FINALLY throwing in the towel. I understand all offices have rules as I myself have worked in the medical field for over 20 years so I fully understand but this office gives NO grace, they have NO problem taking your money if you NO show or heaven forbid life happens but even after you pay you will NEVER get the convenience of being scheduled on a weekend again so keep that in mind. Billing is a joke here it's like I'd rather do my own billing and than call them with the outcome let's just say it takes months to get auths approved for URGENT matters like crowns that cracked, like come on we can't all be paying $1,000 of dollars up front just for you to reimburse us later which has been your latest trend because your billing office can't seem to get it together. The last time I even had a cleaning done I left with my mouth feeling not cleaned as they normally used to. The last time I had a good experience here is when I came to get fitted for a custom mouth guard and that's the only reason why I'm giving the 1star after years of being a patient. It's so disappointing to see a practice that once upon a time used to take the time out with its patience and actually cared about us during our Apts and everytime I've had an apt time it's just social hour for everyone in the office and noone cares about the one in the chair. Moving on to an actual Dental Provider.

Best experience I had at a denstist. They were able to take me in right away for a dental emergency. Dr Northcutt and Dr Park were amazing and I would absolutely recommend them to anyone. The front office staff is also very polite and welcoming. Definitely will be returning to this dental clinic for any future work

I have had the pleasure of going to this dental office for my work and cleaning! Not only were they super efficient, but unbelievably kind and professional! They talked me through everything thoroughly and explaine the procedures! I would highly recommend this office to anyone looking for a home dental office! Everyone there was exceptional! Thank you proctor family dentistry for your amazing work and helping me especially!

I had a root canal previously somewhere else and I came here because I never completely finished the process. I will say the woman that cleaned my teeth was amazing but, not to impressed with anything else. I made several trips in my opinion that where unnecessary. I got it cleaned but when I went back there, there was a different dentist that was going to put the permanent tooth on. He said he couldn't put the tooth on because there was a space in the tooth. Never heard of that, I left really confused. When I came back the dentist told me that there was decay left so that's why he didn't put the tooth on. I thought back and realized usually they ex ray after the root canal and I don't remember the dentist doing that. When I got my tooth put on the dental assistant was flossing around my tooth after she put the permanent one on and she stabed me in my gums with her nail. Another assistant showed her a better way to clean around the tooth and glue. I can go on because I wasn't happy with the billing either. Another thing it's hard to find parking. Would not recommend this place.