Proctor Family Dentistry

Welcome to Proctor Family Dentistry, located in Tacoma, WA. As a featured listing in the Theme Park Directory, we aim to provide local users with information about dental services in their area. Proctor Family Dentistry has received mixed reviews, with some patients praising the dental work and accommodating staff, while others express concerns about billing issues and declining service quality.

Proctor Family Dentistry is located at 2614 N Adams St, Tacoma, WA 98407, USA. You can contact them by phone at (253) 759-6800 or mobile at +1 253-759-6800.

One reviewer reported a positive experience, praising Dr. Northcutt and the front desk staff, particularly LaRhonda, for their accommodating and efficient service. The reviewer stated, "I’m new to WA and was in need of a dentist that compared to the amazing dentist I had in my last state and I found Proctor! This dental office is always accommodating and does great dental work. I’ve had fillings and a crown done by Dr. Northcutt and he’s always been very pleasant as well. LaRhonda at the front desk is also truly such a gem. She has helped schedule me when I’ve cracked my tooth and needed to get in right away! Very pleased with this place to say the least." This testimonial highlights the practice's ability to provide good dental work and accommodating scheduling.

However, another reviewer expressed significant concerns about billing issues, inflexible scheduling, and declining service quality. The reviewer stated, "I have been a patient here for years and I am FINALLY throwing in the towel. I understand all offices have rules as I myself have worked in the medical field for over 20 years so I fully understand but this office gives NO grace, they have NO problem taking your money if you NO show or heaven forbid life happens but even after you pay you will NEVER get the convenience of being scheduled on a weekend again so keep that in mind. Billing is a joke here it's like I'd rather do my own billing and than call them with the outcome let's just say it takes months to get auths approved for URGENT matters like crowns that cracked, like come on we can't all be paying $1,000 of dollars up front just for you to reimburse us later which has been your latest trend because your billing office can't seem to get it together. The last time I even had a cleaning done I left with my mouth feeling not cleaned as they normally used to. The last time I had a good experience here is when I came to get fitted for a custom mouth guard and that's the only reason why I'm giving the 1star after years of being a patient. It's so disappointing to see a practice that once upon a time used to take the time out with its patience and actually cared about us during our Apts and everytime I've had an apt time it's just social hour for everyone in the office and noone cares about the one in the chair. Moving on to an actual Dental Provider." This review raises serious concerns about billing practices, inflexible scheduling, and a perceived decline in patient care.

The reviews present a stark contrast in patient experiences. While some patients praise the dental work and accommodating staff, others report significant concerns about billing issues and declining service quality. Potential patients should be aware of these mixed reviews and consider them carefully when choosing a dental provider. It is highly recommended to clarify billing and scheduling policies with the office directly.