Portland Smiles

I recently completed my Invisalign treatment with Dr. Buss, and I couldn't be happier with the results. From my very first appointment, Dr. Buss took the time to explain the entire process, addressing all of my questions and concerns with patience and expertise. The entire staff at her office made me feel welcomed and comfortable, which put me at ease right away. Throughout treatment, I appreciated how attentive and professional the team were; they regularly monitored my progress and were always available to offer support when I needed it. Not only did I achieve a straight smile, I was pleasantly surprised at how quickly I began to see results. Dr. Buss is a skilled and caring professional who truly prioritizes the well-being of her patients. I highly recommend her to anyone considering orthodontic treatment.

I hesitated to write this review, as the staff at Portland Smiles was very kind while we were patients there. Both my husband and I had fillings done by Dr. Buss last year. It’s worth noting that I had never had a cavity prior to my visit with Dr. Buss, but was told I needed 4 fillings after my first visit. My husband needed extensive dental work, and we didn’t question the extent of what was recommended for treatment knowing that it had been some time since he had received dental care. We just recently switched dental offices. During my cleaning, it was identified that one of my fillings was faulty and needed to be replaced (only a year after the fact!). One of my husband’s fillings FELL OUT during the cleaning. This is no coincidence — we received shoddy dental work. Additionally, when I had dental work done, I was presented with a bill for over $800. Upon closer review, the office was not charging the insurance negotiated rates. They ended up owing us close to $300! I cannot recommend this office, and implore you to check the bills you receive carefully.

So thankful to have a dental office I can trust! They’re professional, clean, and always friendly. My cleanings are pain free and comfortable. I trust their advise and professional opinions when I have questions and am looking forward to starting Invisalign with them soon!

Portland Smiles’ dentist, Dr. Buss, and the staff are so helpful and friendly. I feel confident in their professionalism as they work to make sure that you’re both comfortable and have provided the best dental services.

Absolutely the best experience I’ve ever had at the dentist. Every staff member is super friendly, and the hygienist was gentle but thorough. I needed two fillings, and I’ve never had fillings before so I was a little nervous. The process was super easy, it only took 30 minutes, and I haven’t had any post procedure pain. They got me in within a week of calling for an appointment and got me in for the fillings within 3 days of my cleaning appointment. I highly recommend.

I am so impressed with the level of service from Portland Smiles. I had a pretty painful tooth ache and I didn't previously have a local dentist. A friend recommended Portland Smiles, and within 15 or so minutes from the time I filled out an intake form online, someone (a real person!) texted me, with availability and next steps. Somehow they were able to see me the same day and everyone I interacted with was equally helpful. For context, I moved here from Nashville and I’m on a 6-month wait list for a new PCD and the last time I needed a prescription refill I had to play phone tag between the pharmacy and my old PCD for two weeks, calling an automated line and selecting numbers that led nowhere, leaving messages with no returned calls, SO, I was bracing for the worst. This was a breath of fresh air. Even now, knowing I need a root canal 😳. Truly! Thank you, guys!

I had a highly negative experience at this office. I received many fillings from dr. Buss, all of which left me in a lot of pain for months afterwards. I told dr. Buss about the pain multiple times and she said to just wait and let it go away with time, even after I stressed the abnormality of the pain. I had to switch dentists and and ended up needing to get most of the fillings replaced after finding out almost all of them were coming loose. It’s been 6 months and I am still left with a lot of sensitivity that I didn’t have prior to seeing dr. Buss. It’s really upsetting to have trusted a dentist to do so much work in my mouth. I highly regret going here. I now go to Gentle Dental in Biddeford and am having a much better experience. p.s. Dr. Buss and the dental assistant discussed weight loss topics with each other multiple times during my treatment. As someone recovering from disordered eating, this was not only an inappropriate conversation to have in front of a patient, but also triggering. Be more mindful.