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Port Washington Dental Care

Contact Number: (516) 944-5300

Mobile phone: +1 516-944-5300

Website: www.pwdentalcare.com

Email:

Opening Hours:

Address: 18 Haven Ave #200, Port Washington, NY 11050, USA

Location

Customer Reviews

3.0
88 reviews
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Preschool Room8
Aug 06, 2024

Oral surgeon awful and has no bedside manner. Horrible experience. Unprofessional. Took off work to have my daughter’s wisdom teeth extracted. Received no information before hand The oral surgeon Stephanie is rude and has no bedside manner. She caused more anxiety for my daughter and then cancelled the procedure while she was in the chair. Who acts this way? You’re a doctor. Act like it.

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Gena56 Gena 56
Jul 11, 2024

I do not recommend visiting this facility for dental treatment. The administration works very poorly. Customers are not treated politely. They despise the client. In my case, an x-ray of the oral cavity was submitted to the insurance company thirty-five days late. For a month, the administrator lied to me that he had sent the results of the X-ray to the insurance company. As a result, for 65 days, I did not receive an answer about the result of my application to the dental clinic. I tried to contact the owner of the dental clinic with a complaint about the clinic's poor performance. But he could not talk to him. I warn you once again. Do not contact this medical facility

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Sep 25, 2024

Great ortho service! Staff is so sweet and friendly. They did an amazing job, I love my smile!

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paula troncoso
Feb 13, 2023

My family and I had a horrible experience with this dentist office. 6 months ago I went for a cleaning and they said everything is perfect and “I was the best patient they seen in 6 weeks”. Then I show up to my 6 month cleaning again a couple of days ago and they said I have two cavities now. I found that to be strange because it takes 6 months to years to develop a cavity. How did I now have 2 cavities when I brush twice a day and floss and they said my teeth were perfect 6 months ago. Also I have no sensitivity where they said the cavity was located. So I was either lied to 6 months ago that I have no cavities or this time saying I have 2 cavities. Also after my cleaning I notice my permanent retainer was loose because the dental hygienist(Dr. Milana) shave down the glue. I called the office 30 minutes after and asked if they could reimbursed me for my permanent retainer because I would have to pay out-of-pocket to get it fixed at my orthodontist. They said that that’s not their problem even though they were the ones to cause this issue. I spoke to the manager which she was super rude to me and she said everything looks good because the dentist check my x-rays even though I took the x-rays before my cleaning when the problem developed after my cleaning. The dental hygienist Dr.Milana was really aggressive with the cleaning putting all her force prying her tools in my teeth with all her force. It felt like she was trying to crack my tooth. Then after the appointment I checked the reviews for this office and I read plenty that said they cause issues with patients teeth so they can get money from the insurance. I completely believe it now because they were rude to me when I confronted them about the problem they caused with my permanent retainer and I feel like they are lying to me about having cavities so that they can get money from my insurance. I will be going to another dentist for a second hand opinion because I do not trust this office at all. They are money hungry and don’t care about their patients. I know other family friends that have also had issues at this dental office . If you have issues at this office leave a review!!!! We need to help so other people don’t run into issues like other patients had in the office .

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Sharon McCue
May 28, 2024

Very friendly office, clean and stress free. Doctor didn't rush, kind and explained everything to my nervous daughter.

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