Plainfield Pediatric Dental Care and Orthodontics

BOOK the appointment!! If your like me your reading the reviews to get a feel for the place before you schedule the appointment.. this is by far THEE best dentistry for children, from the front office all the way back they are so kind, patient, gentle and understanding.. both my daughters have high anxiety and terrified of dentists, alexia did both my daughters cleanings and would take the time to calm them included them in everything she did explained every tool and answered any question they had, the dentist as well they are fantastic! The rooms are all decorated in different colors & characters, the tv’s are great too, let’s them pick whatever they want to watch while getting work done, the waiting room is full of fun stuff for the little ones to play with (not that there is ever much of a wait) fantastic office!! Thanks again everyone!

My Daughter coming in for her cleaning was very scared but thanks to Alexia that made her comfortable and was able to finish the cleaning while she was sitting by her self in the big girl chair for the first time!

A great place, they’re wonderful with kids and made what can be a contentious time at the dentist easy. A great job with the cleaning and lots of clear communication about where my children were in their development and what we can expect going forward with their teeth. Stacy and Alexia were wonderful and both my kids were completely comfortable the whole time during their cleanings. Would recommend you take your kids here for sure.

Staff is very knowledgeable most importantly kind with both of my kids. One of the dental assistance is named Brittney and she always takes her time to calm my toddler and make him feel safe. Anastasia It’s the other dental assistant who takes care of my 10-year-old. She always educated him on how to properly brush his teeth and let him know about any spots he is missing. I never feel rushed and my kids both look forward to every appointment. Oh, and did I mention that my toddler and 10-year-old are both being treated at the same time in the same area! Parenting win for sure! I would recommend this place over and over! Huge, thank you to the entire staff!

Back of office dental staff was good. However, I had issues initially with the front of office staff inputting the incorrect insurance information causing issues with billing. I’m honestly not even sure it’s fixed at this point there has been no communication. Today I had an appointment for three of my children. I pulled them out of school for this and took off work. I called to confirm because I didn’t get a courtesy confirmation from them , only to find they had no appointment scheduled. It’s unfortunate because we like the dentist but the front of office staff seems incapable of managing the front of house tasks adequately. I will be finding a new dentist for my children.