Perla Dental & Orthodontics (Powered by Sonrisa Family Dental)

Perla Dental & Orthodontics (Powered by Sonrisa Family Dental) is a dental and orthodontic practice located at 3948 W 26th St #101, Chicago, IL 60623, USA. They can be reached by phone at (773) 521-1190 or +1 773-521-1190.

Based on customer reviews, Perla Dental & Orthodontics has received significant negative feedback regarding patient experience and professionalism. Patients have reported consistently long wait times and issues with staff communication.

Multiple patients have experienced excessive wait times, with one patient reporting two-hour delays during both of their scheduled appointments. This has led to strong recommendations against the clinic, citing a lack of respect for patients' time and needs.

The staff and dentist have been described as unprofessional. Patients have reported instances where appointments were missed due to strict adherence to a 15-minute grace period, even when attempts were made to communicate lateness. This has resulted in significant inconvenience for patients, including lost work hours.

Concerns have also been raised about the dentist's limited availability, with appointments only scheduled for two days a week and extended vacation periods. This has led to difficulties in completing treatments and addressing patient needs.

Patients have expressed frustration with the lack of communication, particularly regarding appointment changes and service completions. There are also concerns over prepaid services not being fully rendered.

Key concerns highlighted by patients include:

• Extremely long wait times.
• Unprofessional staff and dentist.
• Poor communication and lack of responsiveness.
• Strict adherence to grace periods without consideration for patient circumstances.
• Limited dentist availability and extended vacation periods.
• Unfinished treatments and concerns over prepaid services.

Potential patients should be aware of the significant negative feedback regarding Perla Dental & Orthodontics. The reviews indicate serious concerns about patient experience, communication, and professionalism. It is advised to consider these factors carefully before scheduling an appointment.