Perfect Smiles of Bensalem

New Patient with a need for major dental work. I have visited the office twice now. First for a consultation, and second for a cleaning. I found the consultation to be thorough with multiple options offered and explained. Dr. Kuang offered me a complete description of all available options while kindly listing to as well as answering any questions I had. Stefanie made the process a breeze, while documenting all findings precisely. My cleaning with Colette, in my opinion, was the best I have had. As I said, I have more than a few dental issues, but I have been made to feel comfortable and been treated very kindly throughout this process so far. I have many steps left this process, but to this point any fears or reservations I may have had before calling Perfect Smiles of Bensalem have been resolved. I am confident that I chose the correct practice to help me through this transition.

I’ve had nothing but positive experiences with Dr. Kim. From the moment I walk in, I’m greeted warmly by the staff, and the entire visit is smooth and stress-free. Dr Kim is not only incredibly skilled but also takes the time to explain each step of any procedure and answer all my questions. I feel genuinely cared for and confident in the quality of my treatment. The office is clean, modern, and equipped with the latest technology. Highly recommend for anyone looking for a trustworthy, compassionate dentist!

Perfect Smiles is an excellent dental practice. The staff, from the dentists to the hygienists to the reception folks are friendly & professional. The quality of care is first-rate. Their communication about dental care and appointments is very good. I highly recommend Perfect Smiles.

My family came here when our dentist, Dr Cohen merged. I have no idea how or when because I never received notice. Billing is atrocious. Billed my sons cleaning and X-rays twice, I had to sort it out with my insurance, took 8 months and I received collections notices. Fast forward to this year- did the same to my daughter- billed twice, blamed my insurance. I had to pay out of pocket for her fillings at another dentist. I was told by Angela that she would take care of it and give me a call back. Over a month later, I’m still waiting for a call back and just received a letter from my insurance that they rebilled my son’s visit. They denied it thankfully because it was already paid the first time. No one can give any explanations and they don’t help rectify the situation they created. Angela’s solution was for me to cancel my daughter’s fillings appt. They scheduled my kids and I to be done at the same time, only to get there and we are all at different times. Our appointment times change from the time I schedule it, to the texts I get to confirm to the emails. They are never the same. I should have ran when they screwed with my insurance the first time.

I had 3 cavities to get filled today and I had appointment today for 12:30 and the dentist with his assistant were very unprofessional. I constantly was choking on my saliva. My jaw kept giving out because I sat there for 1 hour 45 mins straight. I had to push them away for them to realize I couldn’t breathe multiple times. On the way out the nurse had to nerve to tell me to not book another appointment with this many cavities because my jaw kept giving out. The dentist dropped his metal tool down my throat and I choked on that tool. Worst experience of my life. I will never return to this dentist. You lost me as customer.